If the express delivery is lost, you can also ask the express company to compensate for the uninsured products.

According to the "Interim Regulations on Express Delivery":

Article 19: Two or more enterprises operating express delivery business may use a unified trademark, font size or express waybill to operate express delivery business.

Enterprises operating express delivery business as stipulated in the preceding paragraph shall sign a written agreement to clarify their respective rights and obligations, abide by the agreed service agreements, and implement unified management in terms of service quality, safety assurance, business processes, etc. Provide users with unified express tracking, query and complaint handling services.

If the user's legitimate rights and interests are harmed due to the delay, loss, damage or shortage of internal parts of the express delivery, the user can request compensation from the company that belongs to the trademark, font size or express waybill, or the company that actually provides the express delivery service. compensation.

Article 27 If an express shipment is delayed, lost, damaged or has insufficient contents, for insured express shipments, the liability for compensation shall be determined in accordance with the insurance rules agreed upon between the enterprise operating the express delivery business and the sender; For insured express shipments, liability for compensation shall be determined in accordance with relevant provisions of civil laws.

The state encourages insurance companies to develop express delivery loss compensation liability insurance and encourages companies operating express delivery business to purchase insurance.