1. Please try plugging and unplugging the headset once or restart the phone.
2. If there is liquid or dust in the earphone hole, please try to clean it.
3. If the display of your mobile phone is still abnormal, please contact Huawei's customer service hotline (950800), or back up the data in advance (third-party applications such as QQ and WeChat need to be backed up separately), and bring relevant purchase vouchers to the nearby Huawei customer service center for more help.
The related links are as follows: reservation service Huawei customer service center maintenance spare parts price inquiry service.