Of course. If you want to cancel the complaint after calling 12345, you can call 12345 again in time to find out the contact progress of the problem. If you haven't contacted yet, you can ask for cancellation. If the functional department has been contacted for handling, it cannot be cancelled. You can stop complaining later.

12345 the mayor's public telephone duties include:

1, publicize the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in dealing with social hot and difficult issues.

2, responsible for accepting the masses' criticisms, opinions, suggestions and demands on government work, reflecting important social problems and major emergencies.

3, responsible for accepting, coordinating and solving the difficulties and problems encountered by the masses in daily life.

4, the city's counties (autonomous counties, cities) people's government, municipal government departments and public service units and other public telephone work inspection, supervision and guidance.

5, responsible for the construction and development of the mayor's public telephone network.

6, responsible for the mayor's mailbox work and letters from the masses.

Extended data:

Precautions for using the hotline 12345:

1. Clarify the elements of the complaint: First, clarify the reasons for your complaint, including specifying the time and place, what happened, who was involved, and so on.

2. It's best to call the departmental hotline: According to the staff of 12345, there are many complaints about garbage removal, including night construction disturbing the people. "In fact, it is better to call the industry hotline." The government hotline may need to be transferred layer by layer, and the processing results may not be timely.

3. The government hotline mainly deals with non-emergency events: "Sometimes there is a car accident or even a vicious incident, and the public will call us." The relevant person in charge said that the hotline is actually dealing with "non-emergency" events, such as policy consultation and complaints.

4. The government hotline is not a domestic service hotline: "Our government hotline mainly deals with government and policy-related affairs." The relevant person in charge said that they are in contact, and many citizens will call them to help find nannies and domestic service.

5. People should wait patiently for a reply after complaining.

Baidu Encyclopedia-12345

China Jiangsu Net-Call 12345 government hotline, these five points should be noted.