Luoyang Wangfujing Department Store has established and improved various business management systems such as enterprise price integrity, improved the price management system, set up price management professionals, and strictly controlled the entry, purchase, sales and after-sales of goods, so as to effectively safeguard the market economic order and protect the legitimate rights and interests of consumers.

1. Supplier access. Strictly review the qualifications of suppliers, establish a system of obtaining certificates when suppliers enter the store, ensure the legitimacy of suppliers' operations, and ensure the standardization of their business licenses, trademarks, taxes, authorizations, patents, health permits, safety certification and inspection and quarantine of imported goods. After strict examination, all the suppliers' qualifications are entered into the Beijing headquarters through the communication network, and their qualifications are re-examined by the headquarters. Only after passing the examination by the headquarters can they be entered into the information system.

second, commodity access. Strictly review the quality inspection report of OTC products and keep it for the record, and strictly check the price, product name, trademark, implementation standard, manufacturer's name, address, quality certificate, product specification, grade, composition, use, washing and maintenance of the products. Carry out special inspection on the shelf life and shelf life of food, put the goods out of the cabinet one month before the expiration date, ensure the quality of the goods, and control the goods from the source. Luoyang Wangfujing Department Store entered hundreds of thousands of commodities it operated into the computer management system one by one, and implemented single item management, which realized detailed management, clear base and clear responsibilities.

third, the goods are closed on the counter. The Business Support Department shall set up a full-time price administrator to be responsible for the monitoring and management of commodity prices. Establish a weekly inspection system of price, quality and measurement, so that the price clerk can check the price and quality problems of the goods sold at any time, and put an end to any fake, counterfeit, inferior and inferior goods with high quality and inconsistent quality. At the same time, establish a commodity price and quality first responsibility system and a commodity price and quality guarantee system. Once there is a price problem in the sales process, the shopping mall will pay in advance, and the supplier will keep the quality guarantee money before withdrawing the cabinet to deal with related problems.

fourth, the sales process monitoring. Luoyang Wangfujing Department Store accepts the supervision, guidance and inspection of the state departments of industry and commerce, commerce, taxation, technical supervision, food supervision, health and epidemic prevention, etc. The Municipal Bureau of Statistics regularly comes to our store to conduct price spot checks. Because the reported price information is exactly the same as the actual retail situation, it has been affirmed and praised many times. At the same time, Wangfujing Supermarket in Luoyang has developed a signboard display system for bulk food. By filling in the food name, implementation standard, production date, place of origin, eating method, shelf life, storage conditions, service telephone number, name and address of manufacturer, etc., not only food quality information, nutrition information, hygiene information and safety information are transmitted to consumers, but also the regulatory authorities take this as a basis to protect consumers' right to know and health rights and interests, while safeguarding the legitimate rights and interests of food producers and operators.