1. Welcome guests: Generally speaking, when guests enter the store, the staff should take the initiative to come forward and greet them in a friendly way.
2. Introduce products: For new guests, the staff need to introduce the products in the store in detail, including models, accessories, functions, games, etc. VR equipment based on the platform, and give corresponding suggestions.
3, experience demonstration: after the guests have a preliminary understanding, they can personally try the VR products in the store. During the experience, the staff should carefully observe the situation and feedback of the guests and give timely adjustments and suggestions.
4. Answer questions: During or after the experience, guests may have various questions, such as how to use the equipment, compatibility, game content and so on. The staff should seriously answer the guests' questions and give professional answers and opinions.
5. Settlement payment: For customers who purchase products or lease equipment, settlement payment is required. The staff should settle accounts according to the services requested by the guests, and provide invoices or relevant sales vouchers.
6. Farewell: After the guest completes the service, the staff needs to see the guest off and say goodbye to the guest. If necessary, you can remind the guests to pay attention again and thank them. The above are the detailed steps of Loker VR receiving process. In the reception process, we should pay attention to customer service, improve service quality and meet customer needs as much as possible. At the same time, we should also pay attention to equipment hygiene and safety measures to ensure the health and safety of guests.