Everbright credit card telephones are divided into two categories, one is the credit card business hotline with the telephone number of 400666999, and the other is the credit card customer service telephone number of 4007888888. China Everbright Bank Credit Card Center was founded in July 2003 and formally established at the end of 2003. Directly under the head office of China Everbright Bank, it is a credit card center serving consumers within the framework of state-owned holding and international financial organizations participating in national joint-stock commercial banks.

China Everbright Bank was established in August, 1992. It is a national joint-stock commercial bank established by the People's Bank of China with the approval of the State Council, with its headquarters in Beijing.

The credit card business of China Everbright Bank is one of the early joint-stock commercial banks in China. Since the issuance of the card, the Credit Card Center of China Everbright Bank has been adhering to the tenet of "customer-centered" and rooted in the traditional culture of China.

The trademark design of China Everbright Bank's private bank is mainly based on diamond graphics, which has gorgeous luster, implying that the product value and service quality are as solid and outstanding as diamonds. Diamonds shine with purple light, symbolizing the sense of value and respect of private banks in providing top-level and customized services to high-end customers.