First of all, you have to confirm whether the picture was taken from someone else. If someone else complains about you, you will ignore it. If it is confirmed that the picture was taken by yourself, then you can appeal, and whoever has the original picture will be the one. win.

If the picture belongs to someone else:

1. You need to remove the product being complained about from the shelves.

2. Find the seller who complained about you, sincerely apologize to others, and explain that you have removed the product from the shelves. Ask them to withdraw the complaint and say something nice, such as: They are all small. Seller, it is not easy to do business. It is so difficult to do business on Taobao now. I hope the other party will understand.

If the seller is willing, you can also negotiate with the seller to pay some fees and purchase the right to use the pictures.

3. If the other party agrees to your use of his picture, wait until he withdraws the complaint and then re-list the product.

4. If the other party does not agree with you using his picture, you can take the picture yourself and upload a new one.