Handling method

1. Contact the Taobao waiter, communicate with the Taobao waiter, and confirm the reason for the complaint 4102. As well as the details of the complaint, it is best to know who the complainant is.

2. Make rectifications in a timely manner to confirm whether relevant regulations have been violated and whether the other party’s complaints are true.

3. If the other party’s complaint is not true, you can appeal according to Taobao rules.

4. Search for relevant evidence and start the appeal process. Or communicate privately with the complaining party to ask the other party to withdraw the complaint and proceed to reconciliation.