Xianyu App itself does not provide unblocking services. Users can try to contact manual customer service to unblock, or apply for lifting restrictions through the "Taobao" app. The specific method is as follows:

1. First enter Taobao's personal center page, and then select the gear button in the upper right corner to open the settings interface.

2. Then click on the "Account and Security" function, and then select the "Account Physical Examination Center" function. Then you can check the reason why the account is restricted, and then apply for unblocking.

Xianyu is an idle trading platform App owned by Alibaba Group and developed by Taobao (China) Software Co., Ltd. As long as members log in with a Taobao or Alipay account, they can achieve many functions, including one-click reselling of "purchased items" in their personal Taobao account, uploading second-hand idle items by taking photos with their own mobile phones, and online transactions without going through complicated store opening procedures. The main function of Xianyu is to provide users with platform services for reselling idle items, forming an efficient circulation path for one-click resale and online transactions. Xianyu is blocked, generally divided into two situations, short-term account ban and permanent account ban.

1. Short-term account bans are divided into 7-day and 14-day bans

Unblocking method 1: Appeal

This type of account ban can be appealed, and the appeal voucher must be submitted and approved. The prerequisite for unblocking is that you have proof. If you are a professional Xianyu seller, it is recommended to prepare proof of purchase receipts, screenshots of orders, etc. in advance to prevent you from being blocked and have proof to appeal.

Unblocking method 2: Automatically unblocking

If there is no appeal certificate or the appeal fails, then you have to wait for the penalty time to end. Once the time is up, the platform will automatically unblock you, but The previously published treasures are gone and all have been deleted. Another problem is that the rights may be reduced, resulting in the published treasures not being searchable.

Unblocking method 3: Find someone to unblock

If the appeal fails and you don’t want to wait for the time to automatically unblock, you can find a professional to unblock. The effect after unblocking is as follows Picture:

2. Permanent ban

If the platform permanently bans your account, that is, the ban will last until 2999 and will be effective for a long time. This type of account can be unblocked directly or indirectly. Unblock;

Types that can be unblocked directly: endangering transaction security (Xianyu restricts account seller behavior), endangering transaction security (limited for 7 days), malicious registration (Xianyu), endangering transaction security (freezing) Alipay) can be directly unblocked, and the effect is as follows:

The type of indirect unblocking is: permanently banning accounts, publishing products containing counterfeit information, and publishing Xianyu risky products, serious Nodes that violate regulations will be deducted 48 points from their accounts, will be banned for publishing pirated and high imitation products, and will be banned due to intellectual property complaints.

What is indirect unblocking? After being indirectly unblocked, there will be a brand new Xianyu account with no illegal records, including negative reviews. The Zhima credit score remains unchanged and you can buy and sell goods normally. The login method can still be done with your current mobile phone number.

Indirect unblocking is mainly aimed at the problem of permanent account ban, and achieves the purpose of account unblocking through a series of operations.

3. Common types and reasons for account bans on Xianyu

The first type: sending messages too frequently, the system determines that you may be operating by a machine, and then bans you.

The second type: publishing illegal content, such as leaving VX, advertising and other off-site guidance, malicious advertising types.

2. Endangering transaction security, freezing Alipay, and restricting seller behavior

The reasons for violations are as follows:

Publishing virtual goods, guiding payments other than Xianyu, etc., the milder 7 days of suspension, permanent suspension in serious cases, complaints from buyers, resulting in the freezing of Xianyu and Alipay accounts. Not only Xianyu cannot be used, but Alipay cannot be used.

3. Posting products containing counterfeit information

The reasons for the violation are as follows:

The price tag was too low and was checked for counterfeiting by Xianyu Big Data. There are words that are obviously fake. Reports from peers, or investment from the brand’s company, for trademark infringement, intellectual property infringement, etc.