If you find something unclean on the food, immediately pick up your mobile phone and take photos of the evidence, then take photos of the store environment and the store name and trademark. In order to prevent disputes with savage shopkeepers, it is the most extreme situation that the other party takes away the mobile phone and forcibly deletes the photo evidence. In order to prevent accidents, it is best to upload photos to Weibo.

Please be sure to protect the scene, lest the shopkeeper destroy the evidence. Turn on the recording function of the mobile phone, then call the person in charge of the store, let the person in charge make a decision, let the store make a reasonable explanation, and then let them take the initiative to propose a compensation plan. At this time, there may be three situations: the food has not been touched, so the owner will generally propose to change it for the customer. Meals eaten are generally discounted; Whether you have eaten it or not, if the store refuses to admit that the foreign object is theirs and refuses to handle it, and suspects that it is the foreign object you put in yourself, this situation will directly enter the sixth stage and continue to argue with the store. The contradiction will only intensify and even lead to physical struggle. According to the principle of the Food Safety Law, you can get 10 times compensation for eating unclean food in restaurants, but it is usually difficult to ask the owner to pay 10 times the menu price. However, it is reasonable to ask for exemption from all meals, and the owner can certainly bear the responsibility in ensuring bad symptoms. If the health supervisor finds that the food has gone bad on the spot, he can cancel the hotel's health permit. If there is an accident, it will be difficult for them to open a shop again.

After understanding the above legal requirements, if you are satisfied with the solution provided, you can choose to give up your legal rights. If the store is unwilling to take the initiative to propose specific solutions, it is necessary to take measures to safeguard rights and interests and immediately complain to the Consumer Council and the Health Supervision Office. If the host still has a bad attitude, he can directly call the Consumer Council (123 15) to make a complaint and provide evidence.

The telephone number of China Health Supervision Office is different. You can consult the national telephone number 1 14. Call 123 15 first. Due to the comprehensive preparation of on-site photos, conversation recordings and other materials, the staff of relevant departments will provide evidence materials to the forensics personnel after arriving at the scene and explaining the truth. At this time, even if the store wants to settle it privately, it is useless. It must compensate and apologize, and then be punished or suspended according to Article 9 1 and Article 39 of the Health Law.