1, weak signal: When the 5G signal is weak or cannot cover the area, the mobile phone will automatically switch to the 4G network. In this case, the phone will display the 4G icon.
2. Network priority setting: You may have manually set the network mode to only use 4G networks. You can look for the option of "Mobile Network" or "Network Connection" in the settings of your phone, and make sure that the correct preferred network type is selected.
3. Operator restrictions: Some operators may restrict the use of 5G services and only provide 4G services in some areas. In this case, even if you have a Huawei mobile phone that supports 5G function, you can only connect to the available 4G network.
4. If you want to use a 5G network, please ensure the following: Check the signal strength: Make sure that the signal strength is sufficient within a good 5G coverage. Check the operator support and plan: confirm whether the operator you use provides services suitable for Huawei's 5g mobile phone and your subscription plan.