Current location - Trademark Inquiry Complete Network - Trademark registration - Carry out consumer rights protection law activity plan
Carry out consumer rights protection law activity plan

In order to ensure that the event goes smoothly, it is often necessary to formulate an excellent activity plan in advance. The activity plan can clarify a general direction for an activity. What issues need to be paid attention to when formulating an activity plan? Below is a plan for carrying out consumer rights protection law activities that I have put together for you. You are welcome to share it. Activities plan for carrying out the Consumer Rights Protection Law 1

In order to seriously organize and carry out the commemorative publicity activities of the "3.15" International Consumer Rights Protection Day in xx District in 20xx, we will carry out in-depth implementation of the first anniversary of the new "Consumer Rights Protection Law" Publicity, strengthen supervision of goods and services, protect the legitimate rights and interests of consumers, and promote stable and rapid economic and social development. Based on the actual situation of our district, the following publicity activity plan is specially formulated:

1. Guiding ideology

Guided by the spirit of the 18th National Congress of the Communist Party of China and the spirit of the Third and Fourth Plenary Sessions of the Central Committee of the Communist Party of China, with the purpose of protecting the legitimate rights and interests of consumers, and with the annual theme of "Working together to govern and enjoy consumption" as the main line, we will innovate consumption Taking rights protection work and improving rights protection efficiency as the driving force, promoting rights protection, advocating integrity, guiding consumption, and serving regional development.

2. Main contents

1. “Explain the law with cases” and carry out extensive publicity and education on consumer knowledge

(1) Incorporate typical cases in daily work , consumer knowledge, business announcements and other work are carried out simultaneously in QQ groups, "xx Industry and Commerce" WeChat public platform, Weibo and other online media;

(2) Strengthen cooperation with "China Consumer News", "China Industry and Commerce" Newspaper", "China Consumer Magazine", "Dazhong Daily", "Qilu Evening News", "Qilu Consumer", "xx Evening News", "Shandong Morning News", "xx Today", "Shandong Satellite TV", "xx TV Station" ", "xx TV station" and other print media cooperation to convey the dynamics of consumer rights protection in xx and promote the positive energy of rights protection for the people.

2. Carry out rights protection business training for consumer rights protection staff

The training contents include: knowledge of new consumer rights laws, typical case analysis, rights protection work skills and consumer rights protection law enforcement and handling.

The specific arrangement is: On the morning of March 3, in the comprehensive conference room on the sixth floor of the District Industrial and Commercial Bureau, the Secretary-General of the Consumer Protection Committee will teach, and all the staff of the District Industrial and Commercial Bureau will participate in the study.

3. Conduct knowledge lectures on "New Consumer Law and After-sales Service" in commercial enterprises

The training content mainly includes: knowledge of new consumer law, dispute handling practices, after-sales service knowledge and product quality Management, etc., are taught by the Secretary-General of the District Consumer Protection Committee.

The specific time and place arrangements are:

(1) In the afternoon of March 2, at xx Guangzhou Fabrics Firm

(2) In the morning of March 5 , at xx diandian maternity and baby products

(3) On the afternoon of March 5, at the Ginza Mall Taoyuan store

4. Carry out "new consumer laws" and "strike prevention" in schools "MLM" knowledge lectures

The training content mainly includes: knowledge of new consumer laws, knowledge of combating and preventing pyramid schemes, etc. Teaching and publicity activities are organized by the District Consumer Protection Committee Office, Bureau of Fair Trade, Nanying Branch, and Nanjiao Branch .

The specific time and place arrangements are:

(1) March 11, at xx Vocational College

(2) March 13, at Shandong Light University Engineering Vocational College

5. Carry out "rectification of business behavior in the field of household automobile sales" summary and business training

Activity content: Summarize rectification activities, carry out automobile three guarantees, illegal behavior prevention and service and dispute resolution skills lectures.

The specific time and place arrangement is: March 12, in the conference room on the sixth floor of the district bureau. The participants are the sales managers and customer service managers of automobile sales companies (4S stores) in the district. The Secretary-General of the Consumer Protection Committee summarizes and teaches, and the Southern Suburbs Branch is responsible for convening personnel and arranging the venue.

6. Each Consumer Protection Committee branch will carry out publicity activities in its jurisdiction during the event.

Each branch should adapt to local conditions and carry out consulting service activities in schools, enterprises, communities and rural areas, and actively carry out Activities such as sending laws to the countryside and bringing consumer education to schools, classrooms and villages, and effectively provide consumer rights protection services. Rural branches mainly focus on on-site publicity at large gatherings. Specific activities are implemented by each branch separately.

7. On-site publicity and consultation activities on the anniversary

Event time: 9:00-11:00 am on March 14th

Event location: International Furniture Convention and Exhibition Center (No. 2573, xx Road, xx District, xx City)

Participating units: District Consumer Protection Committee, District Industrial and Commercial Bureau, Quality Supervision Bureau, Health Bureau, Price Bureau, Food and Drug Administration, Tobacco Monopoly Bureau, Judiciary Bureau, post office and other departments.

Activity format: Each unit, based on the actual situation of the unit, organizes business personnel to set up a publicity consultation desk on-site to accept public consultation and handle related complaints on-site.

8. Organize "3.15" volunteers to participate in publicity and consultation activities

Organization and implementation:

(1) Xicheng Branch organizes elderly consumer rights protection volunteers in ancient shopping malls The service team participated in the activities;

(2) The Nanjiao Branch organized consumer rights protection volunteers from Shandong Light Industry Vocational College to carry out publicity and consultation activities;

(3) The Nanying Branch is responsible for organizing xx occupation College student consumer rights protection volunteers carry out publicity and consultation activities.

9. Carry out integrity management initiative activities for enterprises in furniture, catering, trade circulation, automobile sales, etc.

Activity format: Screen and identify companies with integrity commitments, coordinate and participate in on-site activities, and organize on-site signing of initiatives books, licensing and other related activities. The commitment letters of the four major categories of enterprises and the list of participating commitment units will be broadcast on a rolling basis on "xx TV Station", published on the special page of "Today xx", and sent through mobile phone text messages from China Mobile, China Unicom, and China Telecom.

Organization and implementation:

(1) District Consumer Protection Committee and District Food and Drug Administration screen and identify 30 catering service companies;

(2) District Consumer Protection The committee, together with the District Commerce Bureau and each Consumer Protection Committee branch, screened and identified 20 commercial and trade circulation companies;

(3) The District Consumer Protection Committee and each Consumer Protection Committee branch screened and identified 30 furniture production and operation enterprises;

p>

(4) The District Consumer Protection Committee and each Consumer Protection Committee branch screened and determined 10 automobile sales companies (4S stores).

10. Famous Enterprise Consulting Service Activities

Participating enterprise conditions: "Consumer Satisfaction Unit", "Double Top Ten" Unit, "Double Base" Enterprise, "Abide by Contracts and Keep Credit" Enterprises", "well-known and famous trademark enterprises", etc.

Activity method: Relevant enterprises will set up complaint consultation service desks in their own units and event sites to accept consumer complaints and provide consulting services. Activities Plan 2 for the Protection of Consumer Rights and Interests

1. The theme, purpose and significance of the activity

In order to commemorate the 3.15 International Consumer Rights Protection Day and better implement the "Consumer Rights and Interests Protection Law" Protection Law", "Product Quality Law" and other laws and regulations, promote the 2014 National Consumers Association organization's "Integrity? Rights Protection" year theme, promote the healthy development of the market economy, protect the healthy growth of well-known enterprises, safeguard the legitimate rights and interests of consumers from infringement, and create A fair, just and honest consumption environment, according to the work deployment of the China Consumers Association and combined with the actual situation of our province, this activity is specially launched.

2. Host and Organizer

Sponsor: xx Provincial Consumer Rights Protection Committee

xx Provincial Administration for Industry and Commerce

Organizer: xx Quality Newspaper Life Weekly

3. Event time and location

Event time: March 15 (all day).

Event location: North half of the Municipal Sports Center.

IV. Activity planning, steps and methods

(1) Activity planning:

1. The organizer shall determine the activity plan;

p>

2. In the early stage of the event, it is planned to publish a three-day public service announcement in the media (West China Metropolis Daily, Tianfu Morning Post, etc.) from March 12 to 14, highlighting this year's theme of "Integrity and Rights Protection", which is 3.15 On-site event building momentum;

3. In the early stage of the event, organize relevant media to conduct exclusive interviews with the main leaders of the Provincial Consumer Council, highlighting the theme of the year, this year’s focus on consumer rights protection, and this year’s main work of the Provincial Consumer Council;

4. Assist the Consumer Protection Division of the Provincial Industrial and Commercial Bureau to hold a press briefing on the 315 commemoration event on March 13. At the meeting, the Provincial Consumer Council’s “Top Ten Consumer Complaint Hotspots in 2014” and the 315 commemoration activities were informed.

(2) Organization and implementation of activities:

1. The organizer issues a notice of organizing activities to relevant enterprises;

2. The organizer is responsible for review The product advertisements and promotional materials of participating companies should be used to prevent counterfeit and shoddy products from entering the venue;

3. The organizer is responsible for the organization and preparation of the event;

4. The opening ceremony of the event It is planned to invite relevant leaders of the Provincial People's Government, Provincial Administration for Industry and Commerce, Provincial Consumer Affairs Commission and other relevant leaders to participate and speak;

5. On-site venues will be set up for consumer consultation, consumer complaints, real estate and home decoration, IT, food, home appliances and building materials , daily necessities, automobiles and other special areas, disseminate relevant promotional materials and conduct product sales; carry out consumer knowledge promotion on site, and set up consumer warnings, consumer knowledge, consumer guidance and other publicity boards;

 6. By Provincial Consumer Affairs issued "20xx Designated Contact Enterprises for Consumer Rights Protection" certificates and bronze medals to participating enterprises;

7. Distribute special issues and annual theme promotional materials of exhibitors on site;

8. In order to activate the atmosphere on site, there will be a theatrical performance after the opening ceremony (the content of the program is to be determined);

9. Medical rescue (epidemic prevention) stations, consumer consultation desks, etc. will be set up on site;

10. Organize public security, fire protection, epidemic prevention, medical and other departments to enter the venue to carry out relevant work. Activities Plan 3 for Carrying out Consumer Rights Protection Law

1. Activity Background:

In recent years, there have been more and more incidents of dishonest sales by merchants, and incidents of infringement of consumer rights. There are more and more cases, such as the incidents of poisoned milk powder and poisoned dumplings. Faced with so many tests, as a consumer, how to use legal weapons to protect your legitimate rights and interests has become more and more important. Similarly, it is increasingly important for the majority of students living on campus to protect their legitimate rights and interests.

2. Purpose of the activity:

Contemporary college students will be the pillars of the modernization of the motherland in the future. Doing a good job in consumer education for college students will help promote civilized consumption methods and build a harmonious consumption environment and Harmonious society is of great significance. However, some college students today have little social experience, little experience, and are eager to become financially independent, so they often become the targets of consumption infringements. Many college students have unhealthy consumption patterns, do not understand the law and do not know how to use it, and are often helpless when their rights and interests are violated. Therefore, the popularization of consumer legal knowledge and the cultivation of rights protection awareness are also important lessons for contemporary college students and are very important.

3. Activity theme:

Safe consumption on campus to protect the rights of you, me and others

4. Activity department:

Economics and management College Youth League Student Union

5. Activity personnel:

All students of the School of Economics and Management

6. Activity location:

4 Teaching 108

7. Activity time:

7:30 pm on March 13, 20XX

8. Activity content:

With " With the theme of "Safe Consumption on Campus to Protect Rights for You, Me and Others", we conducted a survey on consumer awareness and rights protection awareness among all students in the college to understand students' views on consumption, their understanding of consumer laws, and their opinions on possible consumer infringement incidents. processing method.

9. Activity process:

(1) Preparation

(1) On February 26, the Self-Discipline Department will notify the departments of self-discipline to inform all departments. Form a group (at least 2 people) for the unit to display and popularize consumer rights content. The form can be a single PPT, short play, etc., or it can be in multiple forms. The content display can analyze different consumption types and consumption concepts, you can also draw on your own experience, typical cases, relevant legal provisions and expert opinions, you can also compare the same practice with different groups of people, etc. The time is limited to 10 minutes;

(2) The Self-Discipline Department designs a questionnaire (20 questions) on consumption (including online shopping) and consumption concepts;

(3) The Self-Discipline Department designs some consumer common sense Issues related to consumer law (PPT format), 20 regular questions, 1 additional question;

(2) Activity process

(1) Self-Discipline Department at 5:30 pm on the day of the activity and relevant personnel arrived and started setting up the venue;

(2) 6:30-7:30 Performers arrived to copy courseware and adjust the sound; guests and audiences entered;

(3 ) Start distributing questionnaires at 7:15, and explain that the questionnaires will be handed over to the stage after the end;

(4) The event officially starts at 7:30 (leaving a gap between the performances of the 5th and 6th departments) An interval of about 40 minutes);

(5) (Between the performances of the 5th and 6th departments) conduct a knowledge quiz with prizes. Each department sends 2 representatives to the stage to participate in the quiz (audiences are encouraged to come on stage). The content is about consumer knowledge and consumer laws. The questions are divided into must-answers and quick-answers (show of hands). The first, second and third prizes will be awarded based on the scores. There will be 1 first prize, 2 second prizes, and 3 third prizes. Prizes will be awarded. Each question is limited to 2 responses. If no team can answer the question, the opportunity will be given to the audience or guests, and a prize will be awarded for the correct answer (only once);

(6) In the end, the outstanding display team will be selected based on the scores of the guests. The first, second and third prizes will be awarded. There will be 1 first prize, 2 second prizes, and 3 third prizes, and corresponding equivalent prizes will be awarded; the remaining majors will receive participation awards and prizes;

(7) Collect the questionnaires and analyze them (The results can be reflected in the publicity section);

(8) Activity summary.

10. Personnel Arrangement

① The Self-Discipline Department plans activities and allocates work, designs questionnaires and sets questions, purchases prizes and determines the order of display for each department (by The department's self-discipline department will draw lots); the department's self-discipline department will make event notifications (including sequence notifications), remind students participating in the activities of the preparation progress, and if necessary, immediately communicate and coordinate with the self-discipline department and assist on site (such as informing students of preparations and issuing participation questions and answers) Prizes for classmates);

② The Propaganda Department will prepare a publicity section;

③ The External Relations Department will do sponsorship work (mineral water, etc.);

④ The editorial department will do a good job in reporting;

⑤ The Youth League students of the School of Economics and Management will do a good job in assisting;

⑥ The self-discipline department will do a good job in awarding the final prizes. Activities Plan 4 for Carrying out Consumer Rights Protection Law

1. Activity Background:

In recent years, there have been more and more incidents of dishonest sales by merchants, and incidents of infringement of consumer rights. There are more and more cases, such as the incidents of poisoned milk powder and poisoned dumplings. Faced with so many tests, as a consumer, how to use legal weapons to protect your legitimate rights and interests has become increasingly important. Likewise, it is even more important for consumers who buy and sell mineral rights online.

2. Purpose of the activity:

Many mine owners have unhealthy consumption patterns, do not understand the laws and usage, and are often helpless when their rights and interests are violated. Therefore, the popularization of consumer legal knowledge and the cultivation of awareness of rights protection are also important lessons for mine owners and are very important.

3. Activity theme:

Safe consumption in the mine to protect the rights of you, me and others

4. Activity department:

Rich Mine Network Propaganda Department

5. Event personnel:

All employees of the Propaganda Department of Fukuang.com

6. Event location:

BBMG Coke Building Nearby

7. Activity time:

Afternoon of March 14th

8. Activity content:

Entering the mine with "safe consumption" With the theme of "Protecting Rights for You, Me and Others", we conducted a large-scale survey on consumer awareness and rights protection awareness among mine owners to understand their views on consumption, their understanding of consumer laws, and how they handle consumer infringements that they may encounter.

9. Event process:

(1) At 1:30 pm on the day of the event, the Propaganda Department and relevant personnel arrived and began to arrange the venue;

(2) 2 :30-3::30 Performers will be present to copy the courseware and adjust the sound; guests and audiences will enter;

(3) Questionnaires will be distributed starting at 4:15, and instructions will be given to hand the questionnaires to the stage after the end ;

(4) The event officially started at 4:30;

(5) Finally, the outstanding display groups will be selected by the guests’ scores, and the first, second and third prizes will be awarded based on the scores. . There will be 1 first prize, 2 second prizes, and 3 third prizes, and prizes of corresponding equivalent amounts will be awarded;

(6) Collect the questionnaire and analyze it (the results can be reflected in the publicity section) ;

(7) Summary of activities.