Hello, when accepting your credit card application, the audit department of our bank will conduct audit through various channels and ways. Telephone verification is only one of the processing methods, but it is not a necessary process, so there may be cases where audit results are obtained without contact.

It usually takes 10 working days from the receipt of your application materials by the audit department to the audit of credit cards. After approval, we will make a card for you within 2 working days, and then send it to you by registered mail according to the billing address. Generally, the sending time of registered letters is 15 days. If you haven't received it for a long time, please call our credit card service hotline and select 3# credit card application consultation-1 apply for credit card consultation-transfer to manual service for detailed verification.