If the landlord spends online and a refund occurs, the refund will be returned to the landlord's credit card account within 3-5 working days after the merchant completes the processing. There was no SMS reminder when the refund was made to CCB. As for the inquiry, it is suggested that the landlord first inquire through the credit card transaction details.

The easiest way to know the details is to go to his home in official website, and there is an "account inquiry service" on the left. Select "Credit Card Inquiry". After entering information as required, you can view the detailed information of bills that have been issued and bills that have not been issued. The words "date" or "refund" and "return" often appear in the details of return transactions. At the same time, there is a "-"prompt in the monthly bill, as shown in the figure.

If it is not refunded for a long time, on the one hand, the landlord can confirm with the merchant whether it has initiated a refund to the bank. On the other hand, the landlord can also call the bank's service hotline to reflect this situation (the landlord needs to provide the refund certificate issued by the merchant), and the bank can also help you check and confirm.