Does the subject want to ask, "What should I do if Everbright Credit Card is downgraded and calls customer service to handle it for a week and there is no response?"?

1. First of all, you need to enter the customer service line again and inform the customer service of the credit card reduction of Everbright.

2. Secondly, the customer service is required to report this incident and feed it back to the customer service manager of China Everbright Bank.

3. finally, just wait for the call back from the customer service manager.