Dear customer, the quality of the goods is guaranteed by the supplier. If there are quality problems with the goods you ordered, you can submit a warranty claim to the manufacturer according to the general process. If you need to return or exchange goods, please contact the supplier directly.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.