Cardholders can bring their ID cards and credit cards to the offline business outlets of Bank of Communications and submit an application for credit card cancellation to the counter staff. The staff can cancel the card after verifying that there is no debt or deposit in the card.

2. Cancellation of customer service call:

Cardholders can call the customer service telephone number of Bank of Communications Credit Card Center at 4008009888, and customers of Bank of Communications Platinum Card can call the Platinum Service Line at 4008666888, and then transfer to manual service to apply for card cancellation.