Not difficult! I believe that many people, like me, found it difficult to return or not to return at first. Actually, I didn't know I could get a refund at first. I remember that I had my summer vacation last year and just finished a semester's study. I was a little tired and wanted to go out for a change, so I bought a domestic ticket to Kuala Lumpur and a ticket from Kuala Lumpur to Langkawi. However, due to special reasons (not to mention the details), I will not go and plan to refund the ticket. But I bought a cheap ticket, and I was particularly worried that AirAsia would not give it back. However, I chatted with friends in the group later, and friends said that they could return it, so they let AVA, the intelligent artificial customer service, handle it. So, I found the official WeChat account of AirAsia to apply, and filled in my personal boarding information, email address and refund method according to the process. I chose a bank card, but I need a bank Swift code. I need to call the bank or Swift official website to check this. I will give you a string of numbers after filling in, and you can check the progress yourself.

However, what I want to say is that the refund process is a bit slow. I waited for two months. Later, I asked and found that domestic and foreign air tickets can be returned to my designated account within 1-3 working days, but it takes longer for foreign and domestic air tickets. Later, I learned that AirAsia's base is not in China. Unlike China Southern Airlines and Air China, it is not as good as the national base airlines in customer service operation. In order to avoid the sudden outbreak of processing capacity, it is generally open in sections, so the efficiency is relatively slow. It's really a bit troublesome to go abroad from home, and it's normal to spend some time.

One suggestion: If the format is wrong or the information is incomplete, AirAsia will give you a reply, which will waste a lot of time, so please read it carefully when filling out the refund information.