First, the steps to log in to online banking:
1, open Bank of Communications official website,
2. Click on the credit card to log in;
3. Select the cardholder to log in;
4. Enter the credit card number and inquiry password (if the inquiry password is not set, you don't need to enter it);
5. Landing point;
6. Easy bookkeeping, and the interface will reflect the repayment situation;
7. Click on the bill query. If the bill is not issued, you can query the repayment details.
Second, call customer service to inquire;
1, after the call is connected;
2. Enter the credit card number;
3, enter the query password, voice will automatically prompt the current situation;
4. Then press 1, and then press 2 to query the outstanding bills, which contain repayment details.
If you have other specific questions, I suggest you call the customer service staff of the bank, hoping to help you.