The reasons for missing points on Ping An Credit Card are as follows:

1. There are no points on Ping An Credit Card because Ping An Bank has changed the points rules for Ping An Credit Card. According to the credit card points adjustment announcement issued by Ping An Bank Credit Card Center on February 26, 2020, points will no longer be accumulated for purchases under 1,000 yuan using special quick payment methods. Instead, points will be accumulated for online purchases, including WeChat, Alipay and other online payment methods. Accumulate points. Ping An Bank credit card points are obtained by swiping the card for consumption. Cardholders can accumulate 1 Miles Point when spending RMB 1, and 7 Miles Points when spending USD 1.

2. In addition, if you make purchases with your card but do not have points, it may be because the points validity period has expired. Ping An Bank's credit card points accumulate in a cycle every three years. At the end of each accumulation period, the points in that cycle will be reset to zero. Except for diamond cards, points are valid forever.

3. "The redemption of gift points by swiping credit cards is just a promotional method for banks." A person in charge said that this is to pass the benefits to consumers. But not every purchase can be "discounted". Credit card points are not available for general wholesale, livelihood, house and car purchases and other large consumption categories, including purchases of real estate and cars, hospital visits, tuition payments, wholesale and other transactions. In addition, when banks apply for POS terminals for merchants, they will also determine the charging standards based on the industry categories and sales methods provided by the merchants. If the merchant's business scope or sales method falls within the above categories, the bank will no longer give points to consumers because the bank The merchant's handling fee is lower.

However, it is not ruled out that “some unscrupulous merchants will provide untrue information to banks by concealing or making false statements in order to reduce their own expenses,” the above-mentioned person in charge said.

1. Points Calculation Rules

Ping An Bank gives away or deducts points in the following ways:

1. Cardholders can accumulate 1 Wanli by spending 1 yuan in RMB. You can accumulate 7 Miles Pass points by spending 1 USD. Within the scope permitted by law, Ping An Bank reserves the right to adjust the points conversion ratio.

2. The amount of a single purchase is rounded to the nearest dollar to calculate points.

If you lose your Ping An Credit Card, you can call Ping An Bank’s credit card customer service number and then transfer to manual service to apply for a reissue. You can also go to a Ping An Bank branch to apply for a reissue. If you lose your credit card, it is best to apply for a loss report in time to avoid being swiped.