Bank of China credit card cancellation process:

After the cancellation application is submitted, the account cancellation cannot be completed immediately. 45 days after the cardholder applies for account cancellation, if the customer’s account no longer has any If there is still a balance in arrears and there is no balance, the bank will close the account for the customer; if there is still a balance in arrears, the bank will proactively notify the customer to repay the balance as soon as possible to complete the account cancellation;

If there is still a balance left, you can go to a Bank of China branch to handle the balance. Refund; when the main BOC Credit Card account is closed, all supplementary cards under its name will be closed as well.

How to cancel a Bank of China credit card:

1. To cancel the card, you can directly call the customer service hotline of Bank of China at 95566 or 400-669-5566, and then transfer to the customer service hotline. Go to the manual service and after proving your identity, submit a card cancellation application to the customer service staff, who will then handle the card cancellation procedures.

2. To cancel the card at a bank branch, you can take the Bank of China credit card and ID card you want to cancel to a nearby Bank of China branch, and then go to the bank counter to find a staff member to cancel the card.

Extended information

Things to note when canceling a Bank of China credit card

It should be noted that many people often think that canceling a card means canceling the account, but this is not the case. , when you apply for a card, the bank will set up an account for you, and canceling the card does not mean canceling the account. However, you can cancel your account at the same time when canceling the card, so that you can still enjoy the preferential treatment as a new customer next time you apply for a card.

After the Bank of China credit card cancellation is processed, it usually takes 45 days for the cancellation to be considered successful. After 45 days, the bank will verify that the credit card has no outstanding bills and will proceed with the final cancellation.

Bank of China-Bank Card Service Guide