The first thing you need to know is the difference between a query password and a transaction password?
One is used for online banking login, identity verification via telephone service hotline, domestic online transactions and points redemption. One is the card transaction password used when swiping a card! What's the difference between the two?
The next step is how to change the query password
There are two ways. One is to remember the original query password and change it directly. The other is that you don't remember it!
1. You can click on the official website of China Merchants Bank Credit Card to directly retrieve your forgotten password. If your password is locked, you can reset it here. However, cardholders with supplementary cards cannot reset it online.
2. For online modification, you can log in to online banking and click "Customer Management" → "Query Password Modification". This method requires you to remember the original password.
3. To change the phone number, you can call the China Merchants Bank credit card service hotline. After verifying your identity, press 3 and then 2 to enter "Inquiry Password Settings and Modifications."
(Reset method )
1. Official APP reset: life on the phone, attentive service from Card Butler
Click "Card? Payment" → "Card Butler", click "" in the upper right corner of the page to reset. Query the password. Click here to download immediately
2. Official WeChat: Scan the QR code above to operate at any time.
Follow and send "Forgot password". You can reset it immediately according to the prompts. Click here to learn about the official WeChat
3. Official website: Click here to reset it immediately
Change the query password (must remember the original password)
p>Modification method:
1. Official website: Log in to credit card online banking and click "Customer Management" → "Query Password Change"
2. Telephone voice: dial. Credit card service hotline, after verifying your identity, press 3 and then 2 to enter "Password Query Setting and Modification"
If you forget it, it is more convenient to call and change it directly