How to transfer to manual service:

It is relatively simple to transfer the bank’s customer service number to manual customer service.

After dialing 95559, select the language.

Enter the credit card number and personal ID number,

press 0 to connect to the manual customer service.

In addition, the platinum card customer service hotline can be transferred to a human union faster than ordinary customer service hotlines, and you can also enjoy exclusive personalized value-added services and considerate multilingual services.

Extended information:

1. Bank of Communications customer service hotline: 95559, Bank of Communications' national unified customer service hotline. You can call this number to inquire about Bank of Communications' business.

2. Bank of Communications credit card customer service hotline: 400-800-9888, which provides services to Bank of Communications credit card customers and can activate, report loss, password management and other credit card services.

3. Bank of Communications Platinum Secretary Hotline: 4008-666-888. In addition to basic credit card services, it also provides Platinum Card users with additional functions such as mobile phone binding, entrustment, air ticket and hotel reservations, etc.

4. Standard card, Y-POWER card, business card, Shanghai tourist card, Expo card service hotline: 400-800-9888. Calling this number for these types of cards can handle these problems more directly and quickly .

5. Co-branded card service hotline: 400-889-3888, a dedicated phone number for Bank of Communications co-branded card users, providing co-branded card related services.

6. Quasi-credit card service hotline: 400-809-5559, providing quasi-credit card related services.

7. From abroad, call the Bank of Communications credit card customer service hotline: 86-21-53529888, which also provides services such as credit card loss reporting and password management.