Banks usually charge a handling fee of 10 yuan/time/account for reporting the loss of debit cards. In addition, there is a production fee ranging from 5 to 10 yuan for card replacement.

According to relevant regulations, when depositors who are unable to go to the bank on their own due to serious illness, inconvenience, or inability to take care of themselves, etc., handle loss reporting, password reset, account cancellation, etc., the bank can provide door-to-door services. .

It can also be submitted by the spouse, parents or adult children with a legal power of attorney, documents proving the relationship between the agent and the principal, the community neighborhood committee (village committee) and above organizations where the principal is located, or a hospital at or above the county level. Proof of special circumstances issued by an agent. Therefore, customers with limited mobility can find someone to do it for them or negotiate with the bank to provide door-to-door services according to regulations.

Extended information:

About reporting the loss of bank credit cards

The procedures for reporting the loss of credit cards and debit cards are different. When applying for a credit card, you need to bring your valid documents (ID card or copy of ID card), proof of residence, proof of unit income or proof of personal assets and other materials to the bank counter to go through the relevant procedures. You need to fill in the application form, and the information must be true.

After filling out the application form, it must be filed with the head office of the account opening bank. After the head office of the account opening bank reviews the application materials, it will take about 20 working days before the card can be issued to the customer.

Applying for a debit card is relatively simple. You only need to bring your ID card and fill out the application form at the account opening bank, and the card will be issued to the applicant at that time. The loss reporting procedures of major banks are not exactly the same. If it is lost, you can first use the phone or online banking to temporarily report the loss, and then bring your ID card and other supporting documents to the bank counter to report the loss.

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