You can call the hotline of China Construction Bank Credit Card Center at 882588 (to manual customer service) or call 95533 (to credit card customer service) to check the identity information with customer service before marketing the card. The specific process is as follows:

1. Call the hotline of China Construction Bank Credit Card Center at 882588 for manual customer service or call 95533 for credit card customer service. After connecting the phone, apply to customer service for card cancellation.

2. The cardholder provides his own identity information to the customer service staff for checking.

3. After the customer service verifies that the cardholder's identity information is correct, it can cancel the card for the cardholder, and the processing time limit is 45 days.

after 4 or 45 days, please contact China Construction Bank again to confirm that the credit card has been cancelled and cut the magnetic stripe of the credit card.

extended information

1. If you no longer use a credit card, you need to cancel it in time. Because most credit cards have annual fees, if they are not cancelled in time, there will be corresponding annual fees, which will bring unnecessary losses to cardholders.

2. Before submitting the cancellation application, make sure that the arrears in the credit card have been paid off, otherwise the cancellation application cannot be submitted.

3. It takes some time for the bank to cancel the credit card for customers, so please don't swipe the credit card after submitting the cancellation application to avoid the cancellation failure.

4. Cut the magnetic stripe of the credit card in time after the card is successfully cancelled, otherwise it may still be stolen.

Reference: China Construction Bank-Credit Card Channel-Service Guide.