Hello: I hope you are satisfied with the original professional answer to your question. Thank you for adopting the professional original answer of "Moonlight Pavilion → Banking". All complaints will be made if plagiarism is found. It is recommended that you use the signed savings dragon card account (savings card, quasi-credit card and wealth management card) for payment and shopping. If the payment is still unsuccessful, please provide the payment account number, ID number, account name, transaction time, amount, whether online banking is signed, operation steps, payment merchant name, online banking serial number, complete error code prompted by the system, Chinese error message and contact number. Provide relevant information to our staff through the following channels and ask our staff to verify it for you. The available channels are: 1. Call 95533, where the account is located, and transfer to labor; 2. Log in to online banking, click "Customer Service"-"Mail Service", clearly record your detailed information and send an email (this channel is provided for customers who open online banking).