Your account may not have online banking, or it is not related to your online banking account.

First of all, take an individual as an example:

1. Online banking requires cardholders to bring their ID card and card to the counter of the business hall to open it.

2. You have N cards of a bank. As long as one card has online banking, all other cards can be linked to accounts with online banking.

Extended data:

1. What do you mean by downloading the account?

Downloading your account means that you already have online banking. If you want to open another ICBC online banking card, you can go to the bank to handle it, so that your card will be bound to the previous online banking. Then when you log in to the previous online banking, you can see that your current card number is under your previous online banking account. The function is that multiple cards can be bound to an online banking, which is convenient for people to pay online banking.

1. ICBC's personal bank account is a comprehensive account, including current multi-currency account, fixed account, wealth management account, precious metal account, national debt account and securities account. Associated accounts are multiple accounts under a comprehensive account.

2. The cards and accounts that can be downloaded are: current passbook, term all-in-one, lump-sum deposit and withdrawal, education savings, deposit and interest withdrawal, peony credit card and peony credit card.

3. Registration cards such as credit cards, debit cards and international cards are not supported.