1. Go to the bank outlet to cancel.
Cardholders need to bring their credit cards and identity documents to the bank outlets and show relevant certificates under the guidance of bank staff before canceling their business. If the cardholder accidentally loses his credit card, he needs to show his certificate to the relevant unit and reissue the credit card. After completing the formalities and successfully completing the formalities, go to the relevant outlets to cancel the business.
2. Call cancellation
Applicants can call the credit card customer service hotline of China Everbright Bank at 400-788-8888. You can give voice prompts and enter corresponding values for business selection. You can also choose manual service and cancel the credit card business at the prompt of the business personnel. Or call Everbright 95595 toll-free customer service number and press 1-0 to get the labor, and ask customer service to help with the cancellation business.
1. It should be noted that once the credit card is cancelled, the supplementary card bound to the credit card will also be cancelled. Cancelling a credit card on the grounds that the cardholder has not violated the law will not have any impact on the cardholder's personal credit.
2. Before canceling the credit card, make sure that the credit card has been repaid and there is no deposit and balance in the card. If there is any deposit, it is recommended to withdraw it from the relevant counter before canceling the credit card business. When the card issuer confirms that there are still funds in the cardholder's account for settlement, it will also cancel the business for the cardholder. However, after the business is handled, the credit card holder still needs to bear the outstanding debts in the card.
It should be noted that it is recommended to destroy the credit card immediately after cancellation to prevent it from being used by criminals.
4. If the card is lost or stolen, the cardholder shall immediately report the loss through the customer service telephone, online banking, branch counter, mobile banking and other channels provided by the card issuer, and shall not rent or lend the credit card. Losses caused by improper storage of credit cards and related materials shall be borne by the cardholder.