If you don’t receive it, it may be returned because there is no one to sign for it or the address is unknown. After the return, the bank will send you a text message; there is another situation where the receipt has been signed, but it is not signed by the person, but by the property owner or the property owner of the community. The mailroom of your work unit collects it on your behalf. You can ask your work unit or community.

No matter what the situation is, if you have not received the card for such a long time, you can call the CCB credit card customer service hotline to apply for re-mailing. In addition, the address must be checked correctly to ensure that you receive it in time next time. Under normal circumstances, you can receive the card about 10 days after applying for remailing.