what should I do if I report the loss of my credit card?

There are several ways to report the loss of a bank card:

1. Go to the counter of a bank branch. With my valid ID card, I can go to the nearest bank branch counter and fill in the relevant application forms as required, then I can report the loss temporarily or formally.

2. Call the customer service phone of the bank to report the loss. Call the bank's customer service number and report the loss orally. It can be handled by self-service voice or by manual service. When reporting the loss, we can also choose to report the loss temporarily, with a period of 7 days; If you still need to report the loss after more than 7 days, you need to go to the bank with your ID card to formally report the loss and change the card before the oral loss becomes invalid. If the bank card has been found, the bank card can be used normally until the oral loss report fails.

3. report the loss through mobile banking/online banking. Take China Merchants Bank (Android version: 9.5.1) as an example: log in to China Merchants Bank's mobile App, click "My"-"Bank Card", and click the bank card to report the loss. If you report the loss of a credit card, just click "More Functions"-"Report the Loss of Card"; Click "one-button lock card"-"one-button loss reporting" to report the loss of the savings card.

1. the bank card is reported lost and then reissued, and the regulations of all banks are similar. It is divided into temporary loss reporting and long-term loss reporting. Temporary loss reporting is 7 days, long-term loss reporting is invalid after formal loss reporting. Generally speaking, it takes 7 days to report the loss orally and in writing * * *, subject to the formal report in writing. After the formal written report of loss, the oral report of loss will automatically become invalid. If there is no written report of loss, the frozen account will be automatically released after the validity period, and the oral report of loss can be continued.

2. method for canceling the loss reporting by the bank: if the user reports the loss temporarily, the loss reporting will be automatically cancelled after 7 days; if the user reports the loss permanently, the user needs to bring his ID card and bank card to the bank counter to cancel the loss reporting. After the bank card cancels the loss reporting, the functions such as bank card and e-banking will be restored immediately. It should be noted that the loss reporting cancellation business cannot be handled by the agency. After the bank card is lost, it should be reported to the bank as soon as possible to prevent criminals from obtaining funds by illegal means and causing their own economic and property losses.

how to report the loss of a credit card

report the loss of a credit card as soon as possible to avoid being stolen by others. Then, how to report the loss of a credit card? Let's take a look at it.

after you lose your credit card, you can immediately call the customer service of the credit card to report the loss. If you don't remember, you can provide your ID number to verify your identity information.

if you can't check your personal information when you report the loss through the credit card customer service phone, you can ask the customer service staff to freeze the credit card first, and then go to the bank outlet to formally report the loss with valid identity documents.

once a credit card is reported lost, it becomes effective immediately. Even if the card is retrieved later, it cannot be used again, and the new card reissued after reporting the loss is different. Therefore, if it is reimbursed by that company, you must know this clearly when reporting the loss.

Loss reporting of credit cards generally requires income loss reporting fees. Different banks charge different fees, and some cards are exempt from loss reporting fees. The details shall be subject to the bank's notification.

how to report the loss of a credit card?

you can report the loss of your credit card in online banking/mobile banking. You can also report the loss by calling customer service, calling 466-95566/466-95569 in China and+86-1-6685566/+86-1-6686569 abroad.

Tips:

1. Reporting the loss of a credit card in online banking/mobile banking is a formal loss reporting, not a temporary loss reporting, and once it is reported, it will not be released.

if you can't cancel the lost credit card in online banking/mobile banking after your credit card is found, you can call our credit card customer service at 466-95566 for consultation.

2. The loss reporting fee will be directly deducted from your credit card. Please refer to the credit card service charge price list of our bank for details of the related expenses incurred in loss reporting.

the above contents are for your reference. please refer to the actual business regulations.

if you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or BOC Cross-border GOAPP to handle related business.

how can I report the loss of my credit card?

If China Merchants Bank's credit card is lost, stolen or occupied by others, it is suggested to report the loss immediately through the following channels:

1. After logging in to the popular version or professional version, select "Card Management → Report the Loss of Credit Card";

2. Call the credit card customer service hotline and select "2#" to enter the manual loss reporting card.

3. After logging in to mobile banking, select "Home → Credit Card", click the small icon "Card" on the right side at the top of the screen, and then select "Card Management → Card Report Loss";

4. After logging in to Pocket Life, select "My → Card Manager", select the card to report loss, and click "Lightning Card Replacement → Card Lost".

Tips:

① Once a credit card is reported lost, it will take effect immediately, and the card cannot be used, but it will not affect the use of other cards under its name, and once it is reported lost, it cannot be revoked;

② the loss reporting fee is RMB 6 yuan/card (VISAMINI cards can report the loss separately or at the same time, and the fee is 6 yuan/time).

(Response time: March 19th, 22, please refer to China Merchants Bank official website for the latest business changes)

So much for the introduction of how to report the loss of credit cards.