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What should I do if my credit card is lost?
if CMB's credit card is lost, in order to ensure the safety of your account, it is recommended to report the loss. Both the principal cardholder and the supplementary cardholder can apply for reporting the loss. If the loss is not reported in time, there are great risks, such as overseas online payment through card number, CVV2 and expiration date. You can log in to online banking or mobile banking, enter "Card Management-Credit Card Loss Reporting" to easily complete the loss reporting operation or call our customer service hotline-2+#. There will be a 6 yuan fee for each card, and Platinum cards will be free.

At present, our bank has launched "Anxinbao" to provide you with all-round card security services, and 5 yuan every month. On the basis of providing you with a credit card theft protection of up to 5, yuan within 72 hours before reporting the loss (covering all transaction types), you can also enjoy the "loss reporting fee exemption" service, so that you can really use your card without worry! Please refer to: /ccard/bx/anxinbao/index.html for relevant information.