Report loss of credit card in Bank of China Personal Mobile Banking:

You can select Credit Card - Report Loss and Replace Card in Bank of China Personal Mobile Banking, enter the credit card "Report Loss and Replace Card" page, and select "Report Loss/Report Loss" and replace the card", after passing the security authentication tool authentication, click "Confirm", the page shows that the credit card loss report has been submitted successfully.

Warm reminder:

1. Reporting the loss of a Bank of China credit card in Bank of China personal mobile banking is a formal loss report, not a temporary loss report. Once the loss is reported, it cannot be lifted.

2. If your Bank of China credit card is later found, you cannot cancel the Bank of China credit card that has been reported lost in Bank of China Personal Mobile Banking. You need to call Bank of China Credit Card Customer Service 4006695566 for consultation.

3. The loss reporting fee incurred when reporting a loss will be directly deducted from your Bank of China credit card.

(Answer time: March 7, 2024)

The above content is for your reference, please refer to the actual business regulations.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GOAPP to handle related businesses.