If the card is frozen or blocked by the bank due to poor credit card use, overdue repayment and other reasons. The cardholder himself needs to apply to the bank for thawing. If you need to unfreeze your card on the day you pay off your debt, you may have to bring your card and ID card to the local card center counter to apply directly. If it can be thawed, it can be thawed on the same day. If it cannot be unfrozen, it means that the card has been cancelled by the bank and can no longer be used.

Apply for thawing through customer service, and if it can be thawed, it will be completed within 2 working days; If the freeze cannot be lifted, the bank credit card center can contact the customer himself to inform the reason and the processing result (which varies from place to place). Of course, if the customer's reserved information is incomplete, the bank can't inform the cardholder and can only apply at the counter of the card center.

I hope my answer can help you. You can also call the customer service phone of the bank for consultation.