According to Caiti.com's inquiry, China Construction Bank has seven stars, from high to low, and customers with seven, six, five, four, three, two, one and a star point value of 0 are not rated. Star service for individual customers is a brand-new customer service system launched by China Construction Bank to give back to customers and improve service level. On the basis of the comprehensive business volume of customers, the star rating is calculated according to the comprehensive business situation of customers, and then the star rating is obtained. The higher the star rating, the more preferential fees and value-added services you can enjoy.