If users need to reissue their credit cards, they can bring their valid personal identification documents to any business outlet of Guangfa Bank to handle the credit card reissue business.

Users are advised to report the loss first and then reissue it. Users can report the loss temporarily or formally through online banking, mobile banking and other electronic channels or through the counter of outlets to ensure that users' property is not infringed. General temporary loss reporting is valid for 5 days. You can reissue it at any time within 5 days.