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Sample essay on personal work experience of bank employees

Personal experience refers to the insights you get from experiencing a certain thing. Nowadays, many people who are struggling at work need to write down their work experience. Use this method to train yourself. The following is a "Sample Essay on Personal Work Experience of Bank Employees" compiled by me for your reference only. You are welcome to read it. Example 1 of personal work experience of bank employees

Times are changing, the environment is changing, and the business work of credit unions is also changing all the time. New things appear and new situations happen every day. We need to keep up with the situation and strive to change ourselves, better plan our careers, learn new knowledge, master new skills, and adapt to changes in the surrounding environment. Work requires us not only to be enthusiastic about work, but also to have a A heart that pursues perfection.

Service is the core of our daily work. As a credit union counter staff, you should be clearly aware of the importance of service. Especially in today's increasingly competitive environment in the banking industry, service is more important. It embodies soft power and competitiveness in some aspects. "Service" seems to be an ordinary word, but it contains rich connotations and values. At work, we can simply and conveniently put the word "service" on our lips, but in reality, we are also sad. We understand that it is not easy to do a good job in service, nor can it be perfected overnight. To provide good service, we must do a good job in three aspects: good self-image, temperament and collective image, excellent professional and technical skills, and excellent "customer-centered" service attitude and service standards. 1. Excellent personal image and temperament, as well as the image of the outlet and the group, are the most obvious external expressions of service awareness. The makeup, clothing, behavior of the staff, the tone of voice, manners and posture when communicating with customers, and the fairness of the group. *Hygiene, etc. are all concrete manifestations of external image.

1. The formal beauty of appearance and clothing

For female bank employees, they should wear professional light makeup in the workplace. This will not only make you radiant, enhance your self-confidence, and be full of energy, but also show respect for your customers. For male employees, they should also shave their faces, keep their hair neat, and show good grooming.

The beauty of clothing in the workplace is more reflected in the formal beauty of uniform clothing. Uniformly designed clothing with strong corporate cultural characteristics not only highlights the beauty of the employees' own mental state and temperament, but also reflects the inner spiritual power of a corporate culture. Uniform attire can also strengthen employees' sense of role and responsibility. It embodies the power of teamwork and a unified, united and progressive spirit.

2. Pay attention to the formal beauty of posture and behavior

Take the sitting posture of front-line workers as an example. The sitting posture should give people a sense of uprightness, stability and enterprising spirit. It shouldn't feel sloppy or lazy.

3. Pay attention to the formal beauty of service attitude

The keynote of our service attitude should be "service with a smile". Smile is the best means of communication in the world, it can quickly eliminate the strangeness between each other. To shorten the distance between the two parties and create a friendly atmosphere for exchanges and cooperation. We should pay attention to developing the good habit of serving with a smile and conveying a polite, enthusiastic and sincere service attitude.

IV. Pay attention to the form and beauty of language communication

Bank staff should pay attention to pitch, volume, speaking speed, pauses, connections, Stress, tone. Example 2 of personal work experience of bank employees

I am honored to be able to work in our bank. This has been my dream since college, and it is the direction I have been working towards in the past. In the end, I stayed in the fierce recruitment competition in our bank and stayed as an intern for three full months. In these three months, I have gained a lot of insights. Now I will choose some very important points to write down, so as not to make them too lengthy.

As a new employee of our bank, I am very proud and proud. Now when my parents and I meet people when we are walking, and they ask me where I work, I always proudly tell the name of my industry. It was not only the reputation of our bank and salary that made everyone look at me with admiration, but also the fact that my long-held dream came true.

Dreams are something that no one who is not the person involved will empathize with. Even if it is an unknown company that I yearn for, I will feel extremely proud and proud because I have realized my dream! What’s more, it’s a place like our bank that is envied by everyone!

Being able to work and study in such a good place is an opportunity given to me by fate. I certainly wasn't going to let this opportunity go to waste. During these three months, I learned a lot of practical knowledge from my leaders and colleagues that I couldn't learn in school before. I also learned rules of interpersonal communication that I couldn't learn in school in the past from getting along with my colleagues. These three months are neither long nor short, but I have learned wisdom that could not be gained even after three years of studying in school. I am very grateful. I am very grateful to the leaders and colleagues who have helped and inspired me, and I am also very grateful to myself for my seriousness and hard work in the past three months.

In the first month of working in our bank, I was a little panicked. Because the quality of my business is so high, I found that the knowledge I had learned in the past was somewhat limited. I was stumped several times by things that I could hardly solve. Fortunately, I did not give up. With my studiousness, inquiring and seriousness, and with the help of my lovely colleagues, I persevered through those difficulties. Looking back now, it was really a month of near misses. If I want to go back to the past, I must choose to go back to university to lay a solid foundation for my university knowledge and not give myself such a stretched opportunity.

In the next two months, there were basically no problems. As I gradually became familiar with it, I had a deep understanding of our business and a comprehensive understanding of my job. And study, now I can test whatever I want, I believe I will not have the tension of being stretched in the first month. I am very confident in my hard work and dedication in the past two months. This is not arrogance, but self-confidence, a self-aware self-confidence. With this kind of self-confidence, I believe that my future work in our bank will be able to create miracles, make our bank's reputation even better, and make our bank the dream and focus of work planning for college students like me in the past! Example 3 of personal work experience of bank employees

The counter job is the most ordinary. Many people have asked me in the past whether I regret choosing to work at the counter, and every time I always answer without hesitation: "I don't regret it." ". They say that if you do something, you will love something. I think that since I have chosen to work as a cabinet clerk, I must do it well in a down-to-earth and meticulous manner, and strive to be an excellent cabinet clerk. Therefore, in my work at the counter, I won praise from customers and leaders with my high-quality service, skilled operations, and unity and dedication. I was also awarded the "Quality Service Star" of x Prefecture City Branch and the "Top Ten" of x Prefecture City Branch. Accountant" and other honorary titles.

As a teller clerk, I know the importance of teller work because it is the window through which customers directly understand our bank and serves as a bridge between customers and the bank. Therefore, it gave me a strong sense of professional honor. In my work at the counter, I always insist on being a "careful person". Learn business humbly, practice skills with heart, handle business patiently, and treat customers enthusiastically. In the increasingly fierce competition in the banking industry, we are all clearly aware that only more patient, thoughtful, and fast high-quality services can win more customers for our bank, win a better social image, and attract more customers. deposit.

Customers are always of all kinds, and I am always customer-centric, strive to meet the reasonable needs of customers, and seek benefits for customers on the premise of safeguarding the interests of the bank. For example, when handling time deposit certificate withdrawals, I always pay special attention to the expiration date of the deposit certificate. If it has not expired, I will see if I can handle it without mentioning it. If I can, I will try my best to handle it for the customer without mentioning it; if the deposit certificate is about to expire, We will remind customers in time whether to withdraw money after maturity, so that the interest loss on customers' deposit certificates can be reduced to the lowest point.

To be honest, my greatest satisfaction is to exchange the patience of our counter staff for the satisfaction of customers. Original Secretarial Tribe It is common for customers to come to deposit and withdraw money after get off work, but I always accept everyone who comes, never perfuse or neglect customers, and always handle every business patiently. One time, it was past the off-duty time, and the final door was about to be closed, and I was preparing to close the account.

At this time, a customer hurriedly walked in and asked if he could still make a deposit. Seeing him approaching my counter, I hurriedly stood up to greet him and immediately asked him to fill in the deposit slip. He told us that he had already run over with cash. In several other banks, they all said that they could not deposit money after get off work. In desperation, he had no choice but to take the cash and go home, but it still felt wrong, so he went to Bank X with the intention of giving it a try. Unexpectedly, he could still deposit money. . I took the cash from the customer and quickly handled the deposit business. Before leaving, he said sincerely: "Now I don't have to worry about anything. Thank you very much." I felt very happy after hearing this. In fact, I just did the job that a counter clerk should do.

However, working at the counter not only requires patience, but also enthusiasm. You must be truly anxious about the customers' needs, think about what the customers think, and do your best to solve customers' problems. I remember one time during the afternoon shift, I went to the business office early and took advantage of my free time to sort out the bank acceptance bills that had just been issued in the morning. While I was immersed in sorting, I suddenly felt a sound coming from outside the counter. I stood up from my seat in surprise. When I got up, I found a haggard-looking aunt standing outside the counter, looking at me melancholy. But it was not yet working hours, and my suitcase had not yet arrived, so I had to ask the aunt to go to several other full-time savings stores. I went to the counter to apply, but it was the peak business period, and the counters were all crowded with customers. The aunt was still standing outside my counter, with her hands on the counter, weakly telling me that she was feeling very unwell and urgently needed money to go to the hospital. Looking at the aunt's pale face, I could tell that she was indeed seriously ill. I couldn't bear to refuse her anymore, and then I saw that the two colleagues at work were very busy. Just when I felt helpless, I suddenly remembered that the money in my pocket could still be used to advance the aunt's payment, so I hurriedly went through the withdrawal procedures for the aunt. The aunt kept saying with tears in her eyes: "Thank you, thank you so much." In fact, in the counter work, unexpected things like this happen from time to time. I still remember one morning shift. After doing business, I found that the counter was a little messy, so I sorted it out. Suddenly, I found a stack of hundreds of RMB wrapped with paper tape outside the counter next to the receipt box. I took it in and counted it, and it happened to be eight thousand yuan. I immediately reported the matter to the sales manager, who said that he would keep it for me temporarily. About an hour later, a middle-aged customer came and wandered outside the counter with an anxious face, as if he was looking for something. When I greeted him, I realized that he had just lost his money. So I called the sales manager. After careful verification, I confirmed that the owner was him. I returned the money to him in full and asked him to count it in person. The customer took the money and said excitedly: "You, x bank, are so nice! Thank you so much." Finally it was returned to its original owner, and I breathed a sigh of relief.

The work behind the counter seems simple, but it is not easy to do it well. A good service attitude is certainly important, but excellent professional qualities are also essential. Not only do you need to practice more business skills, but you also need to learn more relevant business knowledge. Although I'm not the best at this, I hope to do better. In the big family of the branch business department, there are many colleagues with high professional level and comprehensive business. Here I can ask questions and humbly ask for advice. I have learned a lot from them and at the same time enriched my own counter experience. . As the types of business increase, the business volume of the sales center is also increasing. Almost every day is very busy, but my colleagues and I actively collaborate and communicate with each other. Although we often work overtime and feel quite hard and tired, we always have no complaints.

As a member of X Bank, I will conscientiously practice the "Three Represents", base myself on my position, and contribute my due strength to create a better tomorrow for X Bank! Example 4 of personal work experience of bank employees

In the blink of an eye, I have been working in xx bank for two years and two months. How can I see a rainbow without going through ups and downs? I have grown from a novice to a branch office. Accountant, and then entering the company's business department, there is bitterness, sweat, and of course, more joy. Looking back on the past 2014, I would like to sum it up in three words: cherish, improve and grow.

1. Cherish

Attitude is everything. Due to the special nature of the banking industry, its employees should have higher quality, starting from the first day of working in the bank. , I reminded myself that I must be worthy of the profession I am engaged in: I must be strict with myself mentally, adhere to a hard and simple style of life, be diligent and enterprising at work, study hard on business knowledge and skills, and be able to better Effectively complete various tasks assigned by leaders and departments at all levels, thereby reflecting their own value.

2. Improvement

Continuously improve oneself by correcting past shortcomings. I have been a little sloppy since I was a child, and I have been careless in doing things. This kind of problem is a big taboo for bank employees, especially those engaged in counter business. For this reason, I always use the words "bold and careful" to urge myself. In two years of working at the counter, I made one mistake in total. At that time, a customer came to withdraw 300 yuan. Due to a moment of negligence, I reversed the deposit and withdrawal, and finally deposited xxx yuan. Fortunately, I discovered the error in time and notified the customer. I went to the branch and corrected the erroneous payment after fully obtaining the customer's understanding. It is inevitable that mistakes will be made in financial work. What matters is how to learn lessons and avoid them in the future. Although the amount of this incident was not large, it was enough to give me a wake-up call. Work should be based on stability and continuously improve business speed on this basis.

3. Growth

The direction against the wind is more suitable for flying. Only by meeting challenges can we continue to grow. Before I officially took over the accounting position at the xx branch at the end of June 20xx, I had been engaged in simple counter operations and was not familiar with the accounting business. Whether I could be competent in it was a big challenge for me. It was during the Chinese New Year, the peak business season of the year, and everything seemed to pile up at once. During the day, I had to handle counter business, and at night I was sorting out subpoenas and other information. During that time, it was normal to work overtime until 11 o'clock, but I still felt like there was too much to do and I was tired of being summoned every day. I understand that the work of accounting is much more than just subpoenas, but if the subpoenas of the day can be sorted out in a timely and effective manner, it is very important for accounting work, because this can not only lay a good foundation for related accounting follow-up work. Basics and free up a lot of time.

In June 20xx, I was fortunate enough to stand out from the branch office and enter the business department of the branch company to study. This is a very rare opportunity for me. All the experiences in the past year have been huge gains and wealth. From the initial accounting to the current credit, the change of positions has given me a better understanding and mastery of the banking business. After the performance in the branches in the past two years, I It has proved that I am qualified for the position of accounting. In the three months since I entered the corporate department of the branch, I have been exposed to a brand new credit business. From the first day, I warned myself that I needed to adapt to the role change from teller to account manager as soon as possible. After these three months of work and study, I have an overall understanding of the operating procedures of the company's credit business and mastered some related marketing skills. While improving, as I continue to understand and summarize my current work, I realize that I still have many shortcomings:

1. The business skills are not refined enough. Although I have been working in an accounting position for two years, I will Still not proficient in business. Now that I am engaged in a brand new corporate credit position, first of all, I must have an attitude of being willing to learn and work hard. Secondly, it is impossible to be proficient in any position in a short time, so I am ready to work hard for a long time. Adhere to a consistently down-to-earth style, overcome the shortcomings of introversion, and strive to grow into an excellent modern commercial bank account manager.

2. In 20xx, under the guidance of the goal of striving to become the largest retail branch, more intermediary businesses need to be vigorously promoted, such as mobile banking, funds, online banking, credit cards, etc., which requires bank customers The manager has sufficient business knowledge and skills. I need to strengthen the accumulation of professional knowledge and further improve my marketing skills. Today's XX Bank is thriving. As a member of XX Bank, I feel extremely proud. In the new year of work, I will work more diligently, study hard, strive to improve all aspects of business quality and skills, and adapt to the development of rural commercial banks. Need to be practical, enterprising, overcome shortcomings, and push work to a new level.