Hello, if you need to modify the mobile phone number reserved for debit card account opening, the card owner should bring his valid ID, bank card, and mobile phone to be used [purpose: to receive verification code] to our bank Available at any outlet nationwide. In addition, you can also modify it through personal mobile banking:
1. The mobile banking APP is version 7.0 or below. If the mobile phone number you reserved is no longer in use or the mobile phone number has not been reserved in our bank and has been After registering for our bank's mobile banking, you can modify the reserved mobile phone number through the "forgot password → change verification mobile phone number" function of the mobile banking. During the modification process, you need to verify your ID number, face (if the face fails to verify the account payment password), and your real name The registered mobile phone number, reserved mobile phone number and verified mobile phone number all require real-name authentication.
2. The Palm Bank APP is version 7.0 and above. You can also enter your real name through "My → Security Center → Mobile Number Management → Bank Reserved Mobile Phone Number → Modify" in the lower right corner of the Palm Bank page. You can modify your mobile phone number and enter the SMS verification code.
Warm reminder:
1. The supplementary debit card cannot modify the reserved mobile phone number that is different from the main card.
2. In order to implement regulatory requirements and prevent telecommunications fraud, please contact the responsible branch for specific business handling information.
You can modify the mobile phone number reserved for your credit card in the following ways:
1. Palm Bank: Please log in to the Palm Bank APP and click "Homepage → Credit Card → Card Manager → Personal Information" , modify the reserved mobile phone number through the "Mobile Phone Number" menu.
2. Customer service hotline: Please call our credit card customer service hotline 4006695599 to transfer to manual service to apply for modifying the reserved mobile phone number.
3. Counter: The card owner is required to bring his/her valid ID and credit card to any Agricultural Bank of China branch nationwide to apply for modification.
(Answer time: May 11, 2022. In case of business changes, please refer to the actual situation.)