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Personal Summary of Annual Appraisal Registration Form for Bank Employees 1
Time flies, time flies. In the busy and fulfilling work, we spent an extraordinary 20 years. It is gratifying to look back on the work of this year. Under the leadership of leaders at all levels of branches, under the guidance of branch directors and with the joint efforts of colleagues, we actively studied business knowledge, improved various business skills, earnestly performed our duties, always kept in mind the internal control system, successfully completed various work indicators throughout the year, and improved our ideological awareness, professional quality, operational skills and quality service. The work of this year is summarized as follows:
I. Main Work Contents and Responsibilities
I joined the company in June 2000 as the chief cashier. The daily work mainly includes counter personal business, company business, paying wages on behalf of others, and supplementing anti-money laundering information. Seemingly simple operation, but you need to accumulate and learn more operation processes on weekdays, update them day by day, and treat the occurrence and audit of every business with concentration, care and patience, especially for business. A month's check processing capacity is relatively large. In order to reduce the refund rate and improve my level of handling the company's business, I insist on carefully reviewing all the elements of each bill and strictly require myself and my customers to fill in the specifications with high standards. The internal control system is also kept in mind when every business happens, the seven-step service process is generous and decent, and all policies are put in place.
Second, my harvest and growth.
I am very happy that I can join the rural commercial bank and become a member of it. In my nearly one year's work, my values and outlook on life have changed greatly. She convinced me that anything is possible in life, as long as I am willing to work hard. Of course, only by contributing to the enterprise can we realize our own value. First of all, in a working group, everyone should unite and help each other, because unity is the premise of mutual benefit and win-win; Secondly, it is the basic requirement to do your own job well. As a teller, you should know what you should and shouldn't do, be independent and have courage. In addition, customers are the main body of our development, and it is our duty to serve customers well. Studying customers can help us understand their business needs, strive to satisfy every customer and safeguard every customer through our own efforts. Of course, after getting familiar with the business and understanding the internal control of the enterprise, it is our duty to make constructive suggestions on some potential loopholes or development of the enterprise, which is also a good contribution to the enterprise.
In today's increasingly fierce market competition, while having enthusiastic service attitude and skilled business ability, we must constantly learn and improve our various abilities in order to provide customers with more efficient and better services. All kinds of training and skill assessment organized by our bank provide a strong guarantee for me to improve my business skills as soon as possible. I always take an active part in all kinds of training, insist on listening to lectures carefully, and strive to improve my professional ability in combination with the rules and regulations and laws and regulations I usually study. Through a period of work, I deeply realized that banking is a high-risk industry, and every little detail and element should be paid attention to when handling every business. It can be a check, signature, guest signature, handprint, registration and transaction code. A business may involve many details. If you are not careful and don't think about it, there may be risks, such as lending. The details are not trifling, and need to be taken seriously. Grasping every pass is to control the risks of our bank and to be responsible for ourselves.
Third, the existing shortcomings and the direction of efforts
Looking back on the work in the past 20 years, although all the work can be carried out smoothly, we know that we still have shortcomings and need further improvement. First, the study is not strong enough. In the new economic era based on information technology, new situations and problems emerge one after another, and new knowledge and science are constantly coming out. Faced with severe challenges, it is urgent to speed up the pace of learning. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing for obtaining certificates such as fund sales qualification and intermediate accounting title. Second, personal emotional control is not good. In view of the above problems, the future efforts are as follows: first, strengthen theoretical study and further improve their own quality; Second, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work with full working conditions, and actively cooperate with leaders and colleagues to do a better job.
Four. Outlook for the new year
Qu Yuan has a famous saying: "The road is long, but it's Xiu Yuan, so I will go up and down for it." . The financial industry still has a long way to go. I firmly believe that because of my love for the financial industry and the professional knowledge I have learned, I will closely combine my personal ideals with the development of the enterprise and give full play to my enthusiasm, creativity and initiative. I will finally realize my personal value and move towards a better tomorrow with our Chongqing Rural Commercial Bank.
Personal summary of the annual assessment registration form of bank employees II
In the blink of an eye, 20_ years will be over. Now I'll sum up my work in _ years.
In order to achieve customer satisfaction first, I not only make preparations before going to work every day, but also ensure that I open the door on time and provide full service. I often sacrifice my personal rest time to deal with various businesses of the company and actively promote our products to customers, such as funds, national debt, insurance and so on. And make the explanation concise and easy to understand, so that customers can understand and accept our products in the shortest time. For high-quality customers, I basically stand and serve, greet them when they come, and send them when they leave. In addition, I patiently and meticulously explained personal financial services such as personal savings business, personal consumption loans, personal housing loans, and personal e-banking, which were well received by customers. Received verbal praise from customers for more than 20 times, without receiving a customer complaint, and was praised by unit leaders for many times.
I always adhere to the principle of "work first", conscientiously implement all the rules and regulations in the hospital, be conscientious and work hard, always spur and improve myself with the service concept of innovative service and lasting service, and strive to provide standardized and high-quality services for depositors with the purpose of customer satisfaction. Today, I am concerned about the quality training of employees in Tong Yuan Branch. I study business skills hard, and on the basis of mastering the original business process, I study new business seriously and actively, especially personal gold business. At work, he can always think about what customers think, worry about what customers are anxious about, and give customers the most satisfactory service. The annual business is handled quickly and accurately, and the business volume has been in the forefront of the hospital, with an average monthly business volume of 4,500. For example, in the second quarter, I opened a wealth management account with an amount of1million, and organized other banks to deposit more than 800,000 yuan. I started as a business supervisor from _ _ _, and when there was a serious shortage of staff in the savings office, I took the initiative to share the worries for the leaders, regardless of personal gains and losses, and gave up long breaks to work overtime in the office, which correctly played an exemplary role in my work.
Based on the service concept of being responsible to users, after a year of hard work, study and practice, I won the honorary title of President of Nan 'an Sub-branch twice in the second quarter of this year, and won the accounting quality award of the branch twice, ranking third in the city in the second quarter. These honors and achievements can not be achieved without the training of leaders of expense banks and savings offices and the concern of colleagues.
I keep learning at work. While learning business skills, we also pay attention to improving our own quality to meet the needs of financial modernization. Recharge yourself after work and try to learn computer skills by yourself.
Through these years' work, I have improved my comprehensive quality and exercised more maturely. In the future work, I will continue to be a master, be conscientious, work hard, love my job, learn from the strengths of others, overcome my own shortcomings, and make my own modest contribution to the development of the institute as always.
My work slogan is: provide better service to customers and implement quality service!
Personal summary of the annual assessment registration form of bank employees 3
Time flies, in a blink of an eye, _ is drawing to a close. Looking back on this year's work, under the correct leadership of the leaders, I seriously organized and studied the spirit of the 18th CPC National Congress. My ideological quality, professional ability and comprehensive quality have been greatly improved, and I have also made great progress and gained a lot personally. As a bank teller, I have seriously accumulated my daily work experience and devoted myself to learning new business skills, thus making my due contribution to the development of our bank. The personal work summary report for this year is as follows:
First, persist in studying and constantly improve political and ideological quality and work ability.
If you learn, you will make progress; If you don't learn, you will drop out. The times require us to keep pace with the times, study hard, learn the ability to work, the driving force for progress, and the vitality for innovation. Only by strengthening study can we really be mature in thought, theory and business, do our job well and complete the task with good quality and quantity. My working principle is "do what you do, love what you do, be proficient in what you do, be diligent and practical", which makes me pay more attention to strengthening theoretical study. Through the study, my political acumen has been further enhanced, I can keep a clear head and stand firm in the face of specific things, put the collective interests first, then the individual, and my thoughts are gradually maturing. Actively learn from leaders and colleagues around you in life, improve your communication skills, and gradually solve and think about problems.
Second, earnestly perform their duties and strive to complete various tasks.
Since my work, I have resolutely obeyed the arrangement of the organization and leadership, overcome all kinds of difficulties, worked diligently and successfully completed all tasks.
(a) be conscientious and fulfill their duties. I usually take the initiative to pick up and drop off money. At work, I feel that I have many aspects to learn and strengthen. Therefore, at the beginning of my work, in addition to studying our relevant business operation books carefully, I also humbly asked other colleagues around me about the problems encountered in handling business. Make more use of the rest time to learn the business of other counters, so that I can master the comprehensive banking business as soon as possible and improve my professional quality. Through the usual accumulation, when I transferred from the original savings counter to the company's business, I could quickly adapt to the new job and greatly reduced the transition time. At the same time, I also practice business skills such as operating system, so that I can provide customers with high-quality, efficient and fast services. In my future work, I will continue to maintain a positive learning attitude and innovative consciousness, and at the same time humbly ask other colleagues for experience, so as to adapt myself to this position as soon as possible and live up to the expectations of the leaders.
(two) grasp the overall concept, actively support and cooperate with the unit leaders to carry out various work. Conscientiously implement the work requirements of the sub-branch and complete the tasks assigned by the superior with good quality and quantity; Strengthen management, do a good job of unity and rally morale; Actively participate in the formulation of various plans and plans, do a good job in analysis and prediction, put forward reasonable suggestions, make accurate decisions, and promote the healthy, sustained and rapid development of various banking businesses. Earnestly perform their duties and give full play to the role of leading tellers. First of all, it is necessary to reasonably arrange the cash business of the counter staff, fully mobilize the enthusiasm of all employees, and establish a post responsibility system and work quality assessment system with "clear division of labor and consistent powers and responsibilities". Create a good learning atmosphere, organize internal employees to learn business knowledge, rules and regulations, policies and regulations, and carry out various forms of on-the-job training to improve the professional quality of internal employees.
(3) Do a good job in the standardized operation of business and the inspection and implementation of various internal control management measures. Bank settlement business is a high-risk part, and the internal control construction of settlement business should be placed in an extremely important position. Starting with standardizing the counter operation of settlement business and strengthening management, we should do a good job of leading tellers' immediate, regular and irregular self-inspection, and strive to eliminate all kinds of potential risks and ensure that the risks in settlement links are minimized. Do a good job in self-discipline supervision of key businesses, key links and key time periods, urge and correct problems immediately when found, and actively cooperate with the supervision and guidance of higher authorities.
(4) Improve the service concept and comprehensively improve the standard service level. Service is the lifeline of banks. Every employee agrees with this concept and is aware of it, which promotes the deep-level, high-level and all-round development of services and enhances the competitiveness of the Bank among peers. Standardized service is also a manifestation of active marketing. Improve the service quality and provide customers with better and more distinctive services than other banks, so as to safeguard customer resources.
In a word, the above is a summary report of my work in _. Although some achievements have been made in the work, there is still a certain distance from the requirements of excellent bank tellers. In the future work, I will further improve and upgrade myself, give full play to my special skills, give full play to my subjective initiative and work enthusiasm, coordinate all aspects, and give full play to my work potential.
Personal Summary of Annual Appraisal Registration Form for Bank Employees 4
The bell of _ year is about to ring, looking back on the road that _ year has traveled. There are too many gains and losses, sadness and joy. For me, 2008 is a year of harvest. In _, I walked out of school and entered the society. Come to the bank.
I still remember when I first came here, I was young and didn't know anything. I am worried about whether I am qualified for my post. What kind of people will my colleagues be? But gradually I found that my worry was unnecessary. Fortunately, I was assigned to the credit center, where there were amiable leaders and amiable colleagues. They gave me meticulous care and patient help. A caring word, a sweet smile and even some insignificant help in their eyes gave me great encouragement and moved.
Three months passed quickly, and with your help and guidance, I learned a lot that I didn't learn at school.
The first week in _ bank passed unconsciously, and I still don't understand anything. I looked at the words I had never seen in those documents and listened to the answers to the customer's inquiries. I asked myself: when can I be like them? When can I be qualified for any position? I am anxious to see my colleagues busy. I want to help them, but there is nothing I can do. How can I realize my dream if I go on like this?
Finally, I got up my courage and asked everyone what I could do to help.
Do some trivial things at first, copy things, print things. Although it is trivial, I am still very happy, because I can help you do something I can.
With my familiarity with the business, I gradually realized that working in a bank is faced with simple and complicated things every day. Simple work should be done with a hundred times of seriousness. Sometimes if you are not careful, you will make some very low-level mistakes, even some problems that have been explained countless times. But the teacher always takes pains to explain again and again. Comfort me. Take your time. With the joint efforts of all of us, we completed the basic information registration of personal loan documents ahead of schedule. Seeing that nearly 9000 files have been registered, my heart is full of a sense of accomplishment. I tasted the joy of labor for the first time.
Three months have passed, and in everyone, I see enthusiasm for work. I have learned from everyone that no one will ever tell you what to do and what not to do, and no one will remind you what to do now. At work, everything depends on yourself to discover, discover and make progress.
Three months later, I realized that in my work, I must be serious and responsible and do what I should do. Set goals for yourself every day and position yourself.
In the past three months, I have gradually grown and matured in my study and work, but I have also clearly realized my own shortcomings. Set new goals for yourself in the new year.
1 Consciously strengthen study, learn from theory, learn from professional knowledge, learn from colleagues around you, and gradually improve your theoretical level and professional ability.
Overcome youth and impatience, be down-to-earth, improve work initiative, be not afraid of too many things or too small things, and improve yourself in bit by bit practice.
Constantly improve their own cultural literacy, and strive to become an excellent staff, and strive to be competent for their posts in a shorter time.
In the new year, work hard towards your goals.
Personal Summary of Annual Appraisal Registration Form for Bank Employees 5
I have entered CCB for a year in a blink of an eye. Time has given me a deeper understanding of CCB and improved my business skills through my own study, leadership and colleagues' education. This year's concrete gains
I have gained a lot in business. I am proficient in business this year and can easily solve problems in my work. In addition to my daily work, I also focus on the following work:
1. Annual accounts check. After receiving the annual inspection notice from the superior, the annual inspection was carried out on 4 18 normal accounts in the business department. In the case of tight time and heavy tasks, notify all enterprises to come to the annual inspection in time, request to provide the latest and most accurate unit information, and register all information in the second phase of the People's Bank of China account system.
2. Change of old and new accounts. Due to the system upgrade, the system will change all the old accounts 20_ years ago, which requires oral explanation and written handover with relevant enterprises. In addition to filling in the Notice of Account Change for each household, the Permit for Opening Basic Accounts and Special Budget Accounts will be withdrawn for change.
3. Electronic consumption account book. Due to the continuous use of the expense account register, the account has been damaged after years of use, so all the expense account information is formed into an electronic version for future use.
Ideologically, there have been many activities in the Ministry for 20 years, and I have done my best to complete all tasks, such as mobile banking, SMS signing, profit-making, Yao Mingka and so on. Although it is not very prominent, I actively participate. Now, I am facing my own activities in the first quarter of 2000. First of all, I will try my best to expand resources and tap customers, so as to play a leading role in party member. Secondly, in marketing activities such as credit cards and funds, we will also be strict with ourselves and increase growth rapidly.
In the new year, I set myself a new goal, that is, to step up my study, enrich myself more, and meet the challenges in the new period with full mental state. There will be more opportunities and competition waiting for me next year. I secretly encourage myself to gain a foothold in the competition, be down-to-earth and focus on the overall situation and future development. I will learn from other comrades and learn from each other. Of course, I still have some shortcomings in handling and operating some details. I will hone myself in my future work, give full play to my strengths and make up for my shortcomings.
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