Please dial 95555 for the savings card business, select the 3-5-9 process, and then press the * and # keys according to the prompt to quickly enter the manual service. (Service time: 7:00-24:00) Overseas users can call 0086-755-95555. If you can't get through, you can also call 0086-755-8439 1000. After getting through, you will be prompted to enter the card numbers such as golden sunflower card and Gold Card. Please press * # directly to skip input.

Please dial 4008205555 for credit card business (the cardholder can select "9" after entering personal information according to the prompt for verification, and then transfer to manual service. Customer without card: select 3#→ 1→3 for manual operation).

(Reply time: 2021116, please refer to the latest business changes announced by China Merchants Bank in official website. )

Tips: If you have any questions in the follow-up, please feel free to contact China Merchants Bank APP@ your intimate customer service ~