When you choose ATM service, you will swipe your card at the door, and so will the ATM machine. Some people install equipment in these two places to read the information of the bank card and record the password with a camera when you type in the password; In this way, your card can be copied and the password is known.

It is the cashier's responsibility to check the signature, because the bank can only manage the password when spending, and it is impossible to know your signature when spending.

The money was not withheld inexplicably, at least you can't seize this point to complain, because the bank can prove that "it was your card that initiated the transaction and your password"; You should prove that you didn't leave the local area to spend money in other places during that time (in fact, even so, it is difficult for you to prove that you didn't give your card to others and let them spend money in other places); If you solve the case, or formally file a case, saying that it is an ATM cloning case, you can ask the bank to bear your losses on the grounds that the bank's poor maintenance of ATM has led to the leakage of your customer information.