How to contact the bank for negotiation if the Minsheng credit card is overdue?
1. Express your willingness to repay to the bank: When your credit card is overdue, you must not ignore it. First, you need to get in touch with the bank, indicate your current financial situation, and take the initiative to express your willingness to repay. You hope that the bank will coordinate and customize a reasonable repayment plan and slowly pay off the debt.
2. Make sure the call is open: Bank staff will continue to contact you after the due date, but do not deliberately avoid these calls. After answering the call, you should promptly explain your willingness to repay and the current financial situation. Pressured, pleading for some grace.
3. Apply for an interest-free and hanging account: If the cardholder is overdue when using his credit card and is really unable to repay the amount required by the bank, he can apply to the bank for an extension or an interest-free and hanging account policy, and sign a personalized installment plan According to the agreement, repayment according to the negotiated amount every month will allow the cardholder to return to normal life, stop calculating penalty interest, and stop collecting collections.
Now that there is a problem with the credit card, how to negotiate repayment:
First, you need to contact the bank proactively and explain your debt and income clearly and reasonably. State your negotiation requirements.
Second, prepare the corresponding materials required by the bank and submit them to the bank to prove that you have the ability to repay, but it is more difficult now to improve your negotiation success rate.
3. According to Article 70 of the "Regulations on the Supervision and Administration of Credit Cards of Commercial Banks", you can search for details, write them down, and tell them to the bank.
Fourth, combined with your current situation, for example, if you want to pay in installments, you must first plan how many installments you want, and then tell how much you can pay back in each installment. This plan must be reasonable. , you can accept the plan that the bank can accept.
Of course, it is natural to repay debts. If you do not overdue, you will not be collected, so you will definitely face collections. Just face it rationally and communicate reasonably, just like others who owe money For your money, you will definitely urge him to repay it, which means the same thing.
Credit cards have entered thousands of households, and the use of credit cards has become very common. When we apply for a credit card, we can use it as an overdraft for consumption, or we can. So if you use it improperly and your credit card is overdue, how should you negotiate with the bank? Today, Teacher Menghua will share with you how to negotiate with the bank about overdue credit cards.
There are several situations of overdue. We can analyze the specific situation according to the length of time to understand the corresponding method.
Credit card
The first situation: it is what we know as slight overdue. Generally, the overdue time is relatively short and the overdue amount is not very large. We don't need to worry too much in this case. Maybe we didn’t notice the bank’s phone call and repayment text message, so we accidentally failed to repay on time, resulting in an overdue payment. The first thing we have to do is to immediately contact the bank's credit card center after paying off the overdue money, explain the specific situation, and have a friendly and correct attitude. Generally, banks will not report it to the central bank's credit reporting system. This can ensure that our bad records are not still displayed on the credit reporting report.
The second situation: our credit card has been overdue for more than a month. It's still the same at this time. After paying off the money owed to your credit card in time, take the initiative to contact the bank. In fact, at this time, the overdue record for a month overdue has generally been reported to the central bank. Even if you contact the bank, the bank will generally not accept it. At this time, you need to use special reasons and evidence to prove that you are not maliciously overdue. For specific reasons, you can refer to Teacher Menghua’s article "How to eliminate overdue credit cards?" Several methods to eliminate overdue credit cards" This article shares several methods for reference.
Eliminate overdue credit cards
The third situation: This is that we have been overdue for a long time, and we need to explain the situation after repaying the credit card in full. In fact, the best outcome is to hope that the bank will not let us be blacklisted or put us on the blacklist. Therefore, we can negotiate with the bank that the interest rate for repaying the entire amount in installments will be a bit high, but in fact it is similar to our usual bill installments.
If we really have a financial problem and there is no way to repay the loan in full in installments, we can negotiate with the bank to fix the monthly bill to a figure we can afford, and try not to let the bank pay it back.
For the credit card records on the credit report, the central bank’s credit system generally uses a 24-month rolling system of credit card repayment record information. If our personal credit card is overdue and has bad records, it will be stored in the system for 2 years. If you cancel your credit card because it is overdue, your corresponding records will no longer roll over. Therefore, even if our credit card is overdue, as long as the card is not blocked, we must continue to use the credit card for more than 2 years and maintain a good credit record. We can "turn over" our overdue records by relying on a good credit record.
What is the process for negotiating repayment after the Minsheng Credit Card is overdue?
The negotiated repayment process after the Minsheng Credit Card is overdue is as follows:
1. Call the Minsheng Credit Card customer service hotline. Select the "Negotiated Repayment for Overdue Customers" option in the self-service voice system of the customer service phone.
2. In the negotiated repayment information registration system, register contact information and other relevant information as required. Wait for the relevant departments of Minsheng Credit Bank to process it and wait for the relevant staff to contact you.
1. China Minsheng Bank (English name: China Minsheng Banking Co., Ltd., referred to as CMBC, Minsheng Bank, Shanghai Stock Exchange: 600016HKEx: 01988) is the first national commercial bank established by private capital in mainland China. , established on January 12, 1996. Major shareholders include Liu Yonghao’s New Hope Group, Zhang Hongwei’s Eastern Group, Lu Zhiqiang’s China Ocean Holdings Group, China Shipowners Mutual Insurance Association represented by Wang Yugui, China Life Insurance Co., Ltd., and Shi Yuzhu.
2. Minsheng Bank’s A shares were publicly listed on the Shanghai Stock Exchange on December 19, 2000, and Minsheng Bank’s H shares were listed on the Hong Kong Stock Exchange on November 26, 2009. In 2018, Fortune Global 500 ranked 251st. On June 26, 2019, eight banks, including China Minsheng Bank, launched the first batch of corporate information online verification systems. In July 2019, the 2019 Fortune Global 500 was released: ranking 232nd. On December 18, 2019, it was ranked 70th on the People's Daily China Brand Development Index Top 100 list. In March 2020, it was selected as the 185th among the top 500 most valuable global brands in 2020.
3. Corporate culture: The word "people's livelihood" first appeared in "Zuo Zhuan·Gongxuan Twelve Years". The so-called "people's livelihood is diligent, and there is no shortage of diligence." The "people" here refer to people. "Cihai" explains "people's livelihood" as "people's livelihood", which is a word with humanistic thoughts and humanistic care. There is a popular feeling obviously permeated in the discourse context. "In modern society, people's livelihood, democracy, and civil rights are interdependent. The foundation of people's livelihood has risen from the initial means of production and living to an overall pattern that has both material needs and spiritual characteristics such as lifestyle, cultural model, and citizen spirit." The so-called people's livelihood, From the perspective of human rights, it is the right of all people to survive and develop universally. From the perspective of needs, people's livelihood refers to all needs related to the realization of people's right to survival and general needs related to the realization of people's right to development. The former emphasizes living conditions, while the latter pursues quality of life, that is, all needs to ensure living conditions and general needs to improve quality of life. From the perspective of responsibility, it is the highest standard for the party and the government. Sun Yat-sen’s Thought on People’s Livelihood: “People’s livelihood refers to people’s life, social survival, national people’s livelihood and people’s livelihood.”
How to negotiate repayment with Minsheng Bank credit card?
The main way to negotiate repayment with Minsheng Bank credit card is through Online customer service processing. After calling the customer service number, the applicant needs to be transferred to a manual customer service, and then explain his business needs and application reasons to the customer service, and wait patiently for the customer service's reply.
After receiving the user's application, Minsheng Bank will designate a reasonable repayment plan for the borrower based on the user's difficulties and income, such as extension or installment repayment, etc., which can effectively avoid overdue loans. situation occurs.
Extended information:
Notes:
After the negotiation is successful, even if you repay the loan normally every period, it will still be reflected on your credit report. A little bit of planning is required.
You can pay it off in one go, but you need to communicate with the bank in advance and ask the bank to help deal with credit problems.
If a bank does not agree to negotiate, it can rely on external forces, the Financial Consumer Complaint Hotline of the National Bureau of Banking and Insurance Regulatory Commission, which is a non-profit organization guided by the Banking and Insurance Regulatory Commission, to explain the situation and negotiate a repayment plan. Inform, the other party will communicate with the corresponding bank, and this time it is waiting for information.
People's Daily Online - China Minsheng Bank Credit Card Center: A number of measures have been taken to serve and trust will be preserved
People's Daily Online - If you can't pay your credit card on time, you might as well try these tips
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The repayment negotiation process after the Minsheng Credit Card is overdue
The repayment negotiation process after the Minsheng Credit Card is overdue is as follows: 1. Call the Minsheng Credit Card customer service number. Select the "Negotiate Repayment for Overdue Customers" option in the self-service voice system of the customer service phone. 2. In the negotiated repayment information registration system, register contact information and other relevant information as required. Wait for the relevant departments of Minsheng Credit Bank to process it, and wait for the relevant staff to contact you.
Credit cards, also called credit cards, are credit certificates issued by commercial banks or credit card companies to consumers with qualified credit. It takes the form of a card with the name of the issuing bank, validity period, number, cardholder name and other contents printed on the front, and a magnetic stripe and signature strip on the back. Consumers holding credit cards can shop or consume at specially appointed commercial service departments, and then the bank will make settlements with merchants and cardholders. Cardholders can overdraft within the prescribed limit.
According to different card issuers, they can be divided into bank cards and non-bank cards
Bank cards. This is a credit card issued by a bank. Cardholders can shop at the card-issuing bank's special merchants, and can also withdraw cash at any time at any branch of the card-issuing bank or at places with ATMs.
Non-bank card.
This type of card can be specifically divided into retail credit cards and travel and entertainment cards. Retail credit cards are credit cards issued by commercial institutions, such as department stores, petroleum companies, etc., which are specially used for shopping in designated stores or refueling at gasoline stations, etc., and are settled regularly. Travel and entertainment cards are credit cards issued by the service industry, such as airlines, travel companies, etc., and are used for purchasing tickets, meals, accommodation, entertainment, etc.
According to the different objects of issuance, it can be divided into corporate cards and personal cards
Corporate cards. Company cards are issued to various industrial and commercial enterprises, scientific research and education institutions, national party and government agencies, military units, groups and other legal organizations.
Personal card. Personal cards are issued to urban and rural residents, including workers, cadres, teachers, scientific and technological workers, self-employed households and other adult urban and rural residents with stable sources of income. A personal card is applied for in the name of an individual and he/she bears all responsibilities for using the card.
According to the credit status, status and other credit conditions of the cardholder, it can be divided into ordinary cards and gold cards
Ordinary cards. Ordinary cards are issued to cardholders with average financial strength, credibility and status, and their various requirements are not high.
Gold Card.
The gold card is a high-end credit card that pays high membership fees and enjoys special benefits. Cards are issued to those with higher credit standing, stronger repayment ability and credit, or those with a certain social status. The authorization limit of the gold card starts from a higher level, and the additional service items and scope are much wider, so the requirements for relevant service fees and security deposits are also relatively high.
What should I do if Minsheng Credit Card refuses to negotiate and cannot afford the repayment?
1. First, the user must find out the reason for the other party’s disagreement and whether the two parties have failed to reach an agreement on the solution.
2. Secondly, if the bank directly refuses the user's willingness to repay, it is recommended to file a complaint with the bank headquarters or the China Banking and Insurance Regulatory Commission. The China Banking and Insurance Regulatory Commission specializes in supervising and managing banks. Generally, after accepting complaints, it will distribute them to banks to attract their attention.
Minsheng Bank credit card negotiated repayment is mainly handled through online customer service.
After calling the customer service number, the applicant needs to be transferred to a manual customer service, and then explain his business needs and application reasons to the customer service, and wait patiently for the customer service's reply.
After receiving the user's application, Minsheng Bank will designate a reasonable repayment plan for the borrower based on the user's difficulties and income, such as extension or installment repayment, etc., which can effectively avoid overdue loans. situation occurs.
According to the new credit card management regulations, users can negotiate with banks on an equal footing, and the maximum extension can reach 60 installments, which is 5 years.
Of course, during the repayment negotiation process, users need to cooperate with the bank to provide supporting documents for review. For example, banks need to check current bills and require users to provide proof of poverty, etc. Users should clearly indicate their willingness to repay and difficulties in repaying, and patiently communicate with the bank several times, then there is still hope.
1. Under normal circumstances, if your credit card overdue amount is small and you apply to the bank for negotiated repayment, the probability of being rejected is relatively high. If the overdue amount is high, apply to the bank for negotiated repayment. The bank will decide whether to approve the application based on your credit qualifications. Customers with better credit qualifications have a greater chance of successfully applying for negotiated repayment.
2. If your credit card is overdue due to repayment and you apply to negotiate repayment with the bank, you need to pay attention when writing a credit card negotiation repayment application. First, write your real name. Then write down the type of overdue card and the bank to which it belongs, and then clearly write down the overdue situation, when it was overdue, how long it was overdue, how much it was overdue, etc.
After writing this information clearly, carefully explain the reasons for the overdue period. For example, if there is an unexpected situation, explain it. After writing down the reasons clearly, express your willingness to actively repay, and then make a request for negotiated repayment, apply for delayed repayment or suspension of interest rates.
Everyone needs to note that this application is only a unilateral application by the customer, not an agreement. The bank must receive the application, review and approve it, and then the new repayment plan can be negotiated and the two parties can reach an agreement. Of course, if the bank does not agree, the customer will have to find another way to pay off the debt as soon as possible. The longer the overdue period, the more serious the impact.
That’s it for the introduction to the negotiation and repayment process of Minsheng Credit Card.