Customer service positions require direct contact and dealing with customers. This type of position includes many positions, such as tellers (high counters, low counters), corporate account managers, private account managers, financial managers, private banking account managers, etc. Under normal circumstances, entering a bank starts as a teller.

Engaged in counter service and other work. It means that you are a teller. If you are directional, theoretically speaking, you will always be a teller. . However, after one or two years of employment, positions will be rotated based on performance and the needs of the bank.

Customer service representative positions are mainly engaged in customer service related work. Its main responsibilities are: relying on artificial intelligence and other financial technologies, through diversified channels such as telephone, online, WeChat, and remote video, to provide customers with business consultation and inquiry, complaints and suggestions, etc., to efficiently solve customer problems, and to conduct credit card installments. , collection, product marketing and other value creation work.