Sample Essay on Personal Work Summary of China Construction Bank Employee 1
In the blink of an eye, it has been a full year since I joined CCB. Time has given me a deeper understanding of CCB and allowed me to learn through my own studies. , leaders and colleagues’ educational help to improve their business skills. The specific gains of this year are in business. I have made huge gains. This year has enabled me to be proficient in business and able to solve problems at work. In this year, in addition to doing my daily job, We also focused on the following work:
1. Annual account review. After receiving the annual inspection notice from superiors, we conducted annual inspections on 418 accounts of all normal accounts in the business department. Under the tight schedule and heavy tasks in advance, we promptly notified all companies to come for annual inspections and requested the latest and most accurate information. unit information, and register all information in the People's Bank of China Account Phase II system.
2. Changes between old and new accounts. Due to the system upgrade, the system will need to change all old accounts before 20xx, which requires verbal explanations and written handovers with relevant companies. In addition to filling out an account change notification form for each account, the account opening licenses for basic accounts and budget accounts will also be withdrawn pending changes.
3. Electronic account opening and cancellation registration book. Since the account opening and closing registration book is for continuous use and the account has been damaged due to long-term use, all account opening and closing information will be formed into an electronic version for future use. Ideologically, there were many activities in the department in 20xx, and I did my best to complete all tasks, such as mobile banking, SMS signing, Li Deying, Yao Ming card, etc. Although not very prominent, I actively participated. Now, what I am facing is the first quarter of 20xx. First of all, in terms of deposits, I will work hard to expand resources extensively, tap customers, and strive to play a leading role as a party member. Secondly, in marketing activities such as credit cards and funds, we will also strictly demand ourselves to quickly increase growth.
In the new year, I have set new goals for myself, that is, to study harder, enrich myself, and meet the challenges of the new era with a full spirit. There will be more next year Opportunities and competition are waiting for me. I secretly encourage myself in my heart to stand firm in the competition and be down-to-earth. I can't just focus on my own small circle, but focus on the overall situation and future development. I We will learn from other comrades, learn from each other's strengths, exchange work experience with each other, make progress together, and strive for better work results. Of course, I still have certain deficiencies in the handling and operation of some details. I will hone myself in future work, carry forward my strengths, and make up for my deficiencies. Sample 2 of the personal work summary of China Construction Bank employees
Time flies, and the year is about to pass. I have welcomed the first spring in , and I have also changed from a new employee back then to an old employee. Looking through the work diary of the year and looking back on this busy, fulfilling, tense and enjoyable year, I feel that there are too many places worth summarizing, remembering and sighing with emotion.
During this year, I followed the work plans and goals set by the industry. I performed my duties conscientiously in my position and worked hard to complete the tasks assigned to me. In addition, this year is of special significance to me. I have experienced changes in my work. I was transferred from the sales department to the comprehensive management department, entered a new environment, faced new positions and jobs, and after a long period of adaptation, I love this job from the bottom of my heart. Human resources work is no small matter. Being able to do this job reflects the trust of the travel leaders in me. This is a turning point in my career. I cherish it very much and do my best to do it well. this job. Through continuous learning over the past year, as well as the help of superior leaders and colleagues, I have fully integrated into the new work environment, and my personal abilities and work level have also been significantly improved. Although there are still some shortcomings in my work, it should be said that I have paid a lot and gained a lot this year. I feel that I am gradually growing and gradually becoming mature and stable.
The current year’s work situation is summarized as follows:
1. Actively prepare to complete various tasks of the branch in the holographic and human resources project improvement work
Starting from the beginning of this year, in accordance with the superiors In accordance with the relevant requirements, the human resources management improvement project has gradually carried out job sorting, position determination, job evaluation and determination of salary points. Under the leadership of the HR Director, I did a lot of preparation work, worked overtime to enter and sort out each employee's position information and natural information, and conducted careful verification to ensure that the bank's employee information was accurate and submitted to the market. The various reports are true and effective to ensure that the vital interests of employees are effectively protected.
2. Responsible for the management and maintenance of authority cards
First, according to the requirements and work needs of the superior department, the new version of "Full-function Banking System Authority" will be launched from January Card Issuance and Information Change Application Form", and carefully and timely issued the application form filling requirements and approval and sealing procedures, so that this year, the branch did not suffer any errors or inquiries from the clearing center due to application form filling problems.
The second is to conscientiously change the position setting of tellers in the full-function banking system, and change the position numbers and levels of more than 100 card tellers, business managers and branch managers in the bank. At work, the tellers who went to the bank in batches to modify information were treated seriously, carefully reviewed, and strictly controlled to minimize the chance of errors. Through continuous efforts, the change work was successfully completed. In other aspects, While the work is running normally, the smooth transition of new and old position information is ensured.
Third, I took it seriously as some business managers of branches rotated their posts in various branches and needed to modify information regularly and timely, as well as the common degaussing of authorization cards among tellers. I took it seriously, whether it was holidays or the second half of the time. Effectively handle the problems that arise without any complaints. Over the past year, *** has modified more than one entry on the authority card information and issued a total of more than one card, ensuring that the entire bank does not delay the work of the business managers and tellers due to untimely modifications. .
3. Carry out the renewal of employee labor contracts step by step
Since the labor contracts of many on-the-job employees and teller contract workers have expired this year, the workload of contract renewal is relatively large. In order to ensure For the smooth progress of this work, I promptly issued the labor contract renewal notice in accordance with the requirements of the superior bank, announced the position information, promptly reminded employees to make preparations for renewing the labor contract, and supervised the employees to sign the labor contract with a serious attitude. They also reported it to the municipal bank as soon as possible, so that no labor contract was not renewed or signed upon expiration this year.
4. Ensure quality and quantity, and systematically carry out maintenance of the head office’s human resources system
The head office’s human resources system records each employee’s physical information, education level, salary files and other contents. As employees' education levels change, their positions are promoted, party groups join, and job rotations occur between departments and outlets, all content in the system must be updated and maintained at any time. The superior industry has also required that each employee's photo be uploaded to the human resources system since November this year, and each employee must complete their resume starting from the school they graduated from before joining the industry. Both of these workloads are very heavy, and in difficult times I didn’t have any complaints in front of me. I went to every branch to take photos of every employee in the bank, and then saved and modified them. I also modified and maintained each employee’s resume one by one, and completed the entire branch human resources system within the specified time. maintenance work.
5. In an orderly manner, do a good job in overall insurance and provident fund management
First, in accordance with the requirements for localized management of overall insurance, three insurance and one fund files have been established for all newly transferred non-local employees , timely establishment of insurance and provident fund accounts for newly hired college graduates, effectively eliminating the worries of these employees.
The second is to strictly follow the relevant requirements of the superior bank and transfer the provident fund balance of the employees of the corporate marketing center to the designated account on time to ensure that the corporate marketing center collects the funds in a timely manner.
The third is to conscientiously do a good job in the aftermath of employees who have unfortunately passed away in the industry, and promptly help employees’ families withdraw the balances in their provident funds and medical insurance cards, ensuring that the rights and interests of employees and their families are protected.
The fourth is to do a good job in various procedures and preparations for employees to withdraw provident funds. For employees who need to withdraw provident funds, help them fill in the vouchers carefully and urge them to prepare various procedures to ensure that the provident funds can be withdrawn smoothly. Up to now, *** employees have withdrawn their provident funds, totaling RMB 10,000, and none of them have encountered problems during the collection process.
In the past year, although I have achieved some results in my work, there are still some problems and deficiencies. The essence of work comes from diligence and waste from play, and it is formed from thinking and destroyed by casualness. In the new year, I have set new goals for myself, that is, to intensify my study, better enrich myself, and welcome the new era with a full spirit. challenges. I must, as always, learn from leaders and other comrades, carry forward advantages, overcome shortcomings, work diligently, work hard, and strive to develop, and strive to bring my political quality and professional level to a new level in a short period of time, and to complete better tasks. We must carry out various work tasks assigned by leaders, strive to achieve better work results, and live up to the trust of leaders and comrades. Example 3 of personal work summary of China Construction Bank employees
Times are changing, the environment is changing, and the work of the bank is also changing from time to time. New things appear and new situations occur every day, which requires us to keep up with Under the tight circumstances, we strive to change ourselves, better plan our careers, learn new knowledge, master new skills, and adapt to changes in the surrounding environment. Now CCB further strengthens bank-wide counter service management, improves counter service quality, and shapes China Construction Bank, a state-owned commercial bank with a good corporate image, has made great efforts to promote and promote various bank-wide reforms and the construction of a modern financial enterprise. It has also formulated bank-wide counter service management measures and counter service standards.
Seeing the huge development potential of CCB has increased our sense of urgency for our own business development. Next, I will review myself and share my thoughts on the shortcomings that Director Zeng raised about our daily work status.
The service work of the bank requires us not only to be full of enthusiasm for the work, but also to have a heart to pursue perfection.
In fact, customers are the “examiners” we face every day. If our bank employees come to work every day and are lazy, have sloppy makeup, or even speak indifferently and have a stiff attitude, then think about it for a moment, will you pay due respect to the staff at the counter? Answer all questions and smile. Be courteous, affable, noble and elegant, dignified and generous, and impeccably composed.
These are our service standards. Ask yourself how well we have achieved these standards? The customer's attitude towards you is actually a mirror of your own words and deeds. Don't always find fault with the mirror, but should change it. Reflect more often on what is not good enough about the person in the mirror and what needs to be improved.
As a front-office salesperson, I have reflected on several shortcomings raised by Director Zeng. Due to my working years and age, I cherish my current job and I think that my business ability is still good at work. Considerable proficiency, able to quickly and skillfully handle daily business, be careful and patient, work hard, work hard to communicate with customers, resolve various conflicts, sometimes it is inevitable to encounter unreasonable customers, be able to tolerate and understand them, and ultimately Also gain understanding and respect from customers.
The shortcoming is that the standing posture may not be standard enough. I will always remind myself to correct it in my future work.
Also, as an old employee, I would like to offer some effective suggestions based on my feelings for CCB. Nowadays, the phenomenon of customers queuing up in branch offices is serious, and the feeling when entering is chaotic and chaotic. I suggest that lobby guides should be set up to proactively answer customer questions and guide customers to quickly complete various procedures. Establishing a comprehensive counter to reasonably connect and unify public and private business can improve the efficiency of tellers handling business and relieve the pressure caused by customers queuing to a certain extent.
In my future work, I will consciously strengthen theoretical study, professional knowledge study, learn from colleagues around me, further improve my own knowledge, especially public business knowledge, and comprehensively improve the level of comprehensive business knowledge. Develop your strengths and make up for your shortcomings with the guidance and help of leaders and colleagues. Improve your ability to perform your job, and strictly require yourself to train yourself into a comprehensive bank employee.
I highly recommend