I am required to provide three months of paper credit card statements. How can I apply?

Nowadays, credit card statements are basically sent electronically via MMS or email, and there are almost no banks that send paper statements. Yes, if necessary, you can contact the bank customer service to apply for a replacement paper bill, or print it directly at the bank counter.

Since April 2014, various banks have successively announced upgrades to provide electronic credit card statements, and paper statements will no longer be mailed. However, canceling paper statements is not a one-size-fits-all approach. Many banks said that some middle-aged and elderly customers do not use online banking and do not even have emails, making it inconvenient to use electronic statements. If customers insist on using paper statements, they can call the bank’s customer service to communicate. , banks can continue to provide it to customers. If a customer needs a paper bill for a certain period of time as a reimbursement voucher or for other purposes, they can also go to a bank branch to print it, or contact customer service to obtain it.

Extended information:

In April 2014, CCB announced that it would upgrade to provide electronic credit card statements, and paper statements would no longer be mailed. ICBC has also begun to promote the use of electronic statements and will no longer send paper statements starting from July 2014. In 2015, Bank of China also issued an announcement stating that it would comprehensively upgrade credit card electronic billing services and would no longer send paper bills starting from April 2015.

In addition to the five major banks, other banks have also taken similar measures. On January 16, 2015, Industrial Bank issued an announcement stating that it would no longer mail paper bills to customers except under special circumstances. Even banks that have not announced the cancellation of paper statements encourage customers to actively apply for electronic statements through reward points and other methods.

Instead of paper bills, banks have provided more electronic ways for customers to check detailed bill information.

The bank will automatically push credit card statements to cardholders every month through text messages, emails, etc. Cardholders can also log in to online banking, mobile banking, mobile clients, official WeChat, or call the credit card customer service hotline There are many other ways to conveniently check accounting information at any time. In order to ensure that statements are received on time every month, banks require customers to confirm and update their contact information in a timely manner, especially their email addresses.