1. Customer Service Phone

Cardholders can directly call the customer service hotline of China Everbright Bank at 4-788-8888, complete the identity verification according to the voice prompts (card number and certificate number are required), and set the transaction password and inquiry password before activating the credit card.

2. Official network channels of the bank

Cardholders can also choose major official channels of the bank to activate their credit cards, such as online banking and Sunshine Life APP. The network activation card also needs to verify the cardholder information. For example, the activation card of Sunshine Life APP needs to fill in the credit card number, card validity period, ID number and mobile phone dynamic password, and it is necessary to ensure that the above information is accurate before the credit card can be successfully activated.

3. Bank outlets

Cardholders can go through the activation procedures at the counters of any business outlets of China Everbright Bank with their valid personal identity documents, credit cards and Letter of Confirmation of Receiving Cards.

in order to ensure that the credit card is applied by myself, the bank needs to go through a face-to-face interview process for customers who apply for the card for the first time through the Internet. Therefore, such customers can only choose the bank outlets to activate their credit cards, and after successfully completing the face-to-face interview.