Hello, if it is a China Merchants Bank credit card and the ID card number has been upgraded normally, you can directly fax the front and back of the new ID card to our bank and indicate that the ID card number has been upgraded normally. If it is an abnormal upgrade, you must fax or mail the information to our bank, indicating the change in ID number. The information includes: a copy of the new ID (indicate "change of ID number" and the old ID number); the "Resident ID Number Change" issued by the Public Security Bureau. A copy of the certificate of change of ID card number (except for the natural renewal of the Taiwan compatriot ID card). If you are a soldier, you must provide a copy of the change certificate issued by the army. Our bank will complete the change procedure in about 5 working days after receiving your complete information.

Fax number: 021-38566200;

Mailing address: Ordinary mail-Shanghai Post Box 120063, Postal code: 200120;

Express delivery-Lai'an, Pudong New District, Shanghai Convergence Collection Room, B1 Floor, China Merchants Bank Credit Card Operation Center, No. 686 Road, Postal Code: 201201.