The card issuer adjusts the cardholder's credit limit according to the regulations. If the cardholder is unwilling to adjust, it shall promptly submit it to the card issuer in writing or other forms recognized by both parties, but the cardholder still needs to pay off the transaction money, interest and expenses that have occurred.
The applicant shall provide true and effective information to the card issuer, and agree that the card issuer shall provide relevant information to relevant units or institutions in accordance with laws, regulations, rules and other normative documents or in accordance with the agreement.
The cardholder has the right to ask the card issuer for a statement within the specified time, or to know the account changes through the relevant service channels of the card issuer. If the cardholder has any questions about the transaction and account of Peony Credit Card, he has the right to ask the card issuer for inquiry or correction within the specified time. If the transaction is indeed made by the cardholder after inquiry, the relevant expenses (if any) shall be borne by the cardholder.
Extended data:
According to Article 25 of the Articles of Association of Peony Credit Card of Industrial and Commercial Bank of China:
Card issuers shall provide peony credit card services to cardholders through relevant service channels as agreed. Card issuers should set up a 24-hour service hotline to provide cardholders with services such as business consultation, account inquiry, complaint acceptance and loss reporting.
If there is a transaction or there is an outstanding debt in the account although there is no transaction, the card issuer shall provide the cardholder with reconciliation service regularly through electronic bills, unless otherwise agreed by both parties.
The card issuer shall undertake the obligation to keep the information of the applicant and the cardholder confidential according to law, and shall not disclose it to any unit or individual without the consent of the parties, except as otherwise provided by laws, regulations, rules and other normative documents or as otherwise agreed by the cardholder and the card issuer.
China Industrial and Commercial Bank-China Industrial and Commercial Bank Peony Credit Card Articles of Association