Our bank’s credit card toll-free service hotline: 800-820-5555 (dial from landline).

Welcome to log in to the online customer service/cmu/icslogin.aspx?from=B&logincmu=0 for consultation. We will serve you wholeheartedly. Thank you for your attention and support to China Merchants Bank!

Landline or PHS: 800-820-5555

Mobile phone: 400-820-5555

The China Merchants Bank Credit Card Center has many different channels for customers with different card types. The 24-hour service hotline provides high-quality China Merchants Bank credit card telephone services. The different China Merchants Bank credit card service hotlines are as follows:

1. China Merchants Bank credit card 24-hour service hotline: 400-820-5555

2. Commercial card 24-hour hotline: 400-820- 5558

3. Black Gold VIP 24-hour hotline: 400-988-9888

4. Unlimited VIP 24-hour hotline: 400-800-0888

5. American Express Platinum VIP 24-hour hotline: 400-809-5555

6. Platinum VIP 24-hour hotline: 400-888-5555

It is recommended that you use the official website of China Merchants Bank Credit Card Center, computer The website address of the terminal is , and the website address of the mobile terminal is .

You can also use the official WeChat account of "China Merchants Bank Credit Card" to instantly check your account statements, points, limits, etc., and you can also learn about other related content of the credit card through interactive methods. Follow "China Merchants Bank Credit Card" on WeChat and you can use it.