Responsible for reminding overdue customers under the jurisdiction of Minsheng Bank Credit Card Center, assisting customers in handling overdue credit card accounts or non-performing loans, and ensuring customer credit safety;

Find lost accounts through various effective methods For customers contacted, update valid contact information in a timely manner;

Responsible for assisting in the investigation of suspected illegal and illegal use of credit cards, and cooperating with judicial authorities to crack down on bank credit card fraud, malicious overdrafts and other high-risk behaviors;

Responsible for tailoring repayment plans for customers and handling online rescue services for overdue customers.