after the bank of communications credit card is frozen, you need to take the initiative to contact the bank for unfreezing. First, call the customer service of the bank and ask the reason for freezing and whether it can be unfrozen. The freezing of some cards basically requires you to cancel your account, and no matter what information you provide, you can't unfreeze it. Some may be caused by risky transactions or suspicious transactions (cashing out), and transaction vouchers may be required. If the overdue situation is not serious, as long as the credit card center confirms that your arrears have been paid off, it will unfreeze you immediately, and your credit card can be used after unfreezing. If the bank agrees to unfreeze, you still need to reactivate the card according to the original steps of opening the card.

1. bank of communications credit card customer service phone activation

you can activate your card by calling the 24-hour customer service hotline shown on the back of the bank of communications credit card. Please follow the voice prompts for the specific operation process.

ii. online activation process of bank of communications credit card

you can activate your credit card by logging in to the homepage of bank of communications credit card center and online banking of bank of communications credit card.

Tips:

1. If you didn't select the "Confirm transaction with password" function when filling out the credit card application form, you can spend your credit card after activation.

2. If you select the function of "Confirm transaction with password", you must set the transaction password in online banking or telephone banking before you can use this password to make credit card consumption.

3. If the credit card activation information is entered incorrectly for three times, it cannot be activated in online banking or telephone banking. Please call the customer service hotline shown on the back of the card for manual activation.

4. The home phone is the home phone registered by the main cardholder, and there is no need to enter the area code and extension number.